Jared Herrera's Location
Littleton, Colorado, United States, United States
Jared Herrera's Contact Details
Jared Herrera work email
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Jared Herrera personal email
n/a
About Jared Herrera
Currently seeking an advanced level position utilizing creativity, a positive attitude, and work ethic to assist in exceeding company goals. Enthusiastic and cooperative team member with advanced knowledge of computer systems and applications. Motivated individual that focuses on troubleshooting technical conflicts using excellent problem-solving skills to quickly and intuitively comprehend complex computer systems.I was born and raised in the beautiful state of Colorado and enjoy outdoor activities in the great outdoors in my spare time. I have always been interested in technological development and am looking forward to teaching my son how advanced technology can improve our lives in the future.
Jared Herrera's Current Company Details
Bison Peak Logistics
Technical Support Specialist
Littleton, CO, US
Jared Herrera Work Experience Details
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Bison Peak LogisticsLittleton, Co, Us
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Technical Support SpecialistEmporia Aug 2024 - Dec 2024Littleton, Colorado, Us -
MerchandiserTotal Wine & More Oct 2022 - Feb 2023Bethesda, Md, UsProvided customer service and assistance by greeting and establishing relationship with customers while informing and directing them to products and servicesMaintained aisles by establishing and following sorting and stocking guidelines and proceduresCompleted freight processing and sorting to ensure areas were safe and well organized for store merchandise -
Parts Sales ManagerAutozone Aug 2021 - Oct 2022Memphis, Tn, UsAssist in leading maximum productivity training in a safe environmentEnsuring customers are satisfied while driving sales controlling daily expenses remaining compliant Performing commercial delivery to clients while maintaining a safe driving and working environment -
General Service TechnicianBig O Tires Jan 2020 - Aug 2020Palm Beach Gardens, Fl, UsPerform installation, balancing, and tire repair in compliance with company policies and proceduresResponsible for organizing shop equipment and monitoring inventory to replenish stock parts accordinglyOperated vehicle alignment equipment and software to deliver exceptional customer satisfaction -
Operations Team LeadThe Ups Store Print & Business Centers Mar 2019 - Dec 2019Delivering outstanding customer service to walk-in customers and telephone inquiriesContinuously practicing good listening skills with customers, UPS Store team members, and leadership. Taking ownership of the customer's shipping needs and offer viable solutionsTaking action to learn all product and service offerings, alternative solutions, and industry trendsOperating all equipment, software, and devices in an expert fashion while teaching othersMaintaining a clean and safe working environment -
Remote It Support EngineerFantaztech Jul 2018 - Jul 2019Pennington, New Jersey, UsProviding on demand remote consumer tech support to assist with technological problems and resolve issues for clientsProviding exceptional customer service with courtesy, integrity and efficiency to meet customer goals and expectations -
Social Media EvaluatorAppen Mar 2018 - Jul 2019At Appen, we work with 8 out of the top 10 global technology companies in the world to improve and optimize their products for users worldwide, including social media platforms, search engines, voice recognition systems, and eCommerce sites The world of tech is moving fast, and since our founding in 1996 we rose to the challenge by becoming a publicly listed company and by building an international team that works in over 130 countries and in more than 180 languages
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Web Chat Customer Care TechnicianXerox Aug 2016 - Nov 2016Norwalk, Connecticut, UsCurrently providing customer service with courtesy, integrity and efficiency to meet customer expectationsWhile servicing incoming consumer contacts, my team is responsible for maintaining established service levels while providing for an exceptional consumer experience Effective handling of consumer inquiries and complaints received by phone and email Demonstrate basic knowledge of client’s products upon completion of requisite training Interface with interdepartmental personnel in solving day to day issues and to collect information that aids in decision making -
Technical Customer Support RepresentativeDish Network Aug 2015 - May 2016Englewood, Co, UsOperated in a customer focused and technical support role to activate product services in a fast paced competitive environmentExecuted electronic test and company product physical troubleshooting steps to resolve customer issues on a daily basisDrove company product up-selling to provide the best customer experience and maintain overall customer satisfaction -
Tier Ii Support TechnicianGlobal Capacity Dec 2014 - Jun 2015Waltham, Ma, UsPerformed ongoing technical support and customer service within the Inbound Call CenterApplied networking fundamentals to drive successful customer experience while troubleshooting technical networking equipmentAnalyzed and resolved multiple technical conflicts for customers swiftly and efficiently -
Tier Ii Access TechnicianMegapath Dec 2014 - Dec 2014Pleasanton, Ca, UsOperating in a customer-focused and technical support role to activate product services in a fast paced competitive environment -
Senior Ops Technical Associate Ip Activation TechnicianLevel 3 Communications Sep 2013 - Oct 2014Broomfield, Colorado, UsIP Service Activation Technician that analyzed and developed solutions for service activation and outagesFocused on service activation solutions for coordinating repair efforts of networking equipment to deliver optimal customer service -
College Graduate 12/15/2012Westwood College Denver South 2010 - 2013Denver, Co, UsGraduated with a Bachelor of Science degree majoring in Information Systems Security on December 15th, 2012. The Information Technology Program at Westwood College provided me with hands-on experience using multiple computer networking applications focused toward implementing e-business solutions for security policies, identifying security threats, and developing countermeasures by using firewall systems and other attacking recognition technologies. -
Cook Ii At The Timberline GrillAmeristar Casino Jul 2009 - Aug 2009Las Vegas, Nv, UsImplemented all requirements and policies for food service in accordance with Colorado State Health Department RegulationsDemonstrated culinary art to customers and worked in a high paced environment.Prepared multiple orders for customers swiftly and efficiently. -
Head Night Cook In The Dietary Department.Bear Creek Nursing And Rehab Center Feb 2005 - Apr 2009Promoted to Head Night Cook responsible for following specific diet orders for patients and residents as prescribed by their physiciansManaged day to day operations adhering to Colorado State Health Department Regulations.Successfully prepared and served meals to residents in a fast paced environment.Assisted in stocking and organizing supplies.Maintained a clean and sanitary work environment in accordance with Colorado State Health Department Regulations.
Jared Herrera Skills
Troubleshooting
Networking
Microsoft Office
Security
Computer Hardware
Customer Service
System Administration
Windows 7
Network Administration
Technical Support
Cisco Technologies
Windows
Vmware
Network Security
Tcp/ip
Hardware
Laptops
Software Documentation
Servers
Routers
Vpn
Windows Server
Microsoft Excel
Active Directory
Operating Systems
Information Security
Dns
Switches
Disaster Recovery
Powerpoint
Microsoft Office 2007
Access
Cisco Ios
Html
Computer Repair
Microsoft Word
Linux System Administration
Computer Forensics
Software Installation
Help Desk Support
Ccna
Antivirus
Virtualization
Linux
Group Policy
Computer Security
Database Administration
Word
Excel
Jared Herrera Education Details
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Westwood College - Denver NorthInformation Systems Security -
Arapahoe Community CollegeHigh School Equivelency
Frequently Asked Questions about Jared Herrera
What company does Jared Herrera work for?
Jared Herrera works for Bison Peak Logistics
What is Jared Herrera's role at the current company?
Jared Herrera's current role is Technical Support Specialist.
What is Jared Herrera's email address?
Jared Herrera's email address is ja****@****ast.net
What schools did Jared Herrera attend?
Jared Herrera attended Westwood College - Denver North, Arapahoe Community College.
What skills is Jared Herrera known for?
Jared Herrera has skills like Troubleshooting, Networking, Microsoft Office, Security, Computer Hardware, Customer Service, System Administration, Windows 7, Network Administration, Technical Support, Cisco Technologies, Windows.
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