Jared Hopper Email & Phone Number

Seattle, Us

• Lead author explaining how Amazon Business can use genAI for SalesOps calculated as a $1.1B opportunity• Manage ML-backed marketing campaigns describing itself as an automated virtual assistant for SMB customers • Lead Salesforce data model re-design for project-based initiatives that lead to 15% increase in resource productivity• Devised productivity formula that tripled attributable revenue to internal sales operation product• Developed stakeholder-facing dashboards for newly launched products that had Director and VP-level visibility• Deprecated legacy product to increase our next version of product that led to a 2x increase in usage over 5 months

Austin, Tx, Us

• Lead product strategy for most heavily invested product suite• Systemized SAFe operations to oversee tactical implementation for six scrum teams and three designers• Defined scope and requirements for integrations connecting multiple products to one platform• Communicated vision to the organization, both in strategic and technical terms depending on audience

Austin, Tx, Us

• Directed efforts towards product repositioning and renaming • Envisioned and execute roadmap for new module to increase product upgrades• Served as key product manager to pilot SDLC changes to SAFe due to strong organizational skills

Austin, Tx, Us

• Prioritize backend technical projects for three products as well as internal technical requests• Manage the annual survey updates and their impact to the centralized database• Communicate clearly to stakeholders about requirements and negotiated deadlines • Document all process and projects for external stakeholders

Worldwide, Oo

Product Planner for the Component Factory team in the Application Modernization Studio, which specializes in mainframe to cloud project support• Organize product backlogs and requirements gathering• Graduated Discovery product to be absorbed into main Product offering • Serves as an agile coach to improve Kanban processes • Manage release cadence and version control

Austin, Tx, Us

• Developed strategic roadmaps for new products pre launch• Served as a Product Owner for multiple Scrum teams developing new platform• Organized product backlogs for sprint and release planning according to ROI• Lead usability testing with internal and external stakeholders following releases• Served as product owner for our biggest customer's specialized backlog• Acted as primary product owner for legacy products post acquisitions • Collaborated with customers during visioning and concept development for new features• Developed appropriately detailed requirements for product features so that they are clearly understood by the development teamsKeywords: Agile, Software Product Management, Scrum, Product Owner

Austin, Tx, Us

• Collaborated with partner institutions to develop a project plan to implement an SaaS application • Facilitated pre-implementation tasks including server deployment, data import, authentication, and system navigation• Provided web-based and onsite custom trainings on various software functionalities • Communicated effectively with Product Consultants to initiate functionality training and coordination with the customer project plan• Provided knowledge of professional and regional accrediting bodies in higher education and best practices in assessment• Assisted partner institution constituents with technical support (students, faculty, and administrators)• Collaborated with Product Management on customer needs for system enhancements

Austin, Tx, Us

• Guided administrative users on software implementation prerequisites, including system setup• Provided superior skills-based training as defined in customer project plans• Gained and maintained expert knowledge on Tk20 software modules by understanding application behavior and contextual uses of the functionalities• Reinforced best practices and identify areas for improvement specific to implementation• Compiled/facilitated at least one case study on a quarterly basis to highlight unique implementations, both successful and unsuccessful, for internal process improvement and external marketing• Identified and communicate software system enhancements to internal product owners in based on customer feedback and customer impact• Collaborated with internal stakeholders to develop, revise, and update documentation and training data within the assigned functional area• Gained and demonstrated familiarity and knowledge relating to regional and professional accrediting agencies in higher education and quality assessment practices (including curriculum mapping and faculty qualifications management) to guide partner institutions through assigned functionalities

Austin, Tx, Us

• Supervised one Graduate Assistant and selected and managed over 30 paraprofessional students• Oversaw the area’s outreach program consisting of approximately 100 trainings per year reaching over 2,000 participants• Coordinated an interdisciplinary eight-week leadership program for first-year students twice a year• Organized a two-day diversity institute and a one-day university-wide leadership conference with approximately 200 students• Managed a budget for programming of approximately $25,000• Conducted the assessment for the area and help coordinate the Office of the Dean of Students’ annual assessment report• Served as Legislation and Policy analyst for the Office of the Dean of Students during Texas legislative sessions

Austin, Tx, Us

• Hired and supervised 13 student staff members in the Student Organization Center (SOC) • Interpreted and consulted the policies of the university’s Institutional Rules to student organization authorized members• Managed the new organization application process • Conducted authorized representative audits and re-registration requirements• Administered the database for student organizations

Master Of Science (Mstc), Technology Commercialization

Master Of Education (Med), Higher Education/Higher Education Administration

Bachelor Of Arts (Ba), With Honors, Psychology