Jared Hunter Email & Phone Number

New York City Metropolitan Area

- Responsible for resolving tickets logged through ServiceNow, as well as walk-up software troubleshooting across three office locations, working with AzureAD, JAMF Connect, OKTA, and other company systems.- Assists in troubleshooting of remote desktop setups and provisioning zero touch deployment computers (Mac & PC). - Aids in facilitating transfer of information from old to new devices via cloud-based services (Druva, Google Drive, OneDrive, etc).

Brewster, New York, United States

•Tasked with creating original audio compositions for indie label release across multiple streaming platforms, as well as client-based music placements. • Creating and curating digital artwork to be used for album releases, promotional media, and physical merchandise, with a focus in 2D/3D renderings & video animations. • Analyzing and managing website/streaming platform metrics & metadata to improve SEO and fanbase engagement.

New York, United States

- Creating visual art installations, as well as product designs for physical merchandise to be released in tandem with audio projects and for website promotion. - Designing music single cover art, clothing logos, as well as smaller merchandising promotional material (i.e. stickers, posters, etc.)- Proficient in the use of Adobe Photoshop, After Effects, and Illustrator to complete design tasks. Specializing in design themes pertaining to 90’s American culture, Japanese anime/manga, and underground hip-hop. - Launched official website to the public in May 2021, handling and executing the design of the website, as well as all content featured for digital purchase.

- Responsible for the creation and rendering of high quality video content for social media engagement, revolving around brand merchandise and audio projects. - Editing video footage through Adobe Premiere Pro, and adding various graphic design work (GIFs, logo designs, sprites, etc.) as well as specializing in chroma keying and green screen effects. - Tasked with capturing footage to be played during livestream music events, DJ sets, and website promo content.

Danbury, Connecticut, United States

• Facilitates troubleshooting and repair of MacOS software, hardware, & systems-related issues across various desktop, portable, & in-house network systems to meet time-based deadlines.• Assists in managing a revolving caseload of 300+ repairs logged by multiple customer-facing and non-customer facing CRMs on a daily basis. • Records and audits repair documentation logs for team members to effectively stay on schedule with repair deadlines and take ownership over other team members repairs.

Danbury, Connecticut, United States

• Assess and resolve user-reported technical issues through diagnostic testing and hardware repairs of Apple products (iPhones, iPads, Apple Watches).• Manages and assists in the training of newly hired technicians through shadowing, reverse shadowing, and distribution of training resources. • Collaborate with sales team to provide purchase options for customers where repairs of damaged devices are least viable.

Danbury, Connecticut, United States

• Tasked with troubleshooting hardware and software issues on customer devices (iPhones, iPads, Apple Watches, & Accessories). • Repairing relationships with customers by offering repair solution options, ownership opportunities, as well as giving insight into possible repair options through Apple authorized service providers. • Assisting team members with technical related issues in shopping interactions, as well as assisting in keeping visual standards up to code for opening and closing procedures.

Danbury, Connecticut, United States

• Product sales specialist, providing in-depth knowledge and assistance to customers looking to purchase Apple products. • Partnering with business customers to match them with in-store Business team and uncover customer passions, pairing them with the right devices for their needs. • Accessing customer cellular carrier accounts and performing phone activations and providing support in the setup of new devices for customers.

Danbury, Connecticut, United States

• Tasked with the upkeep and cleanliness of the sales floor: Product presentation, stock replenishment, and customer engagement. • Primarily assigned to guiding customers in product knowledge, helping them find pieces that suit their needs, and providing effective customer service.