Jared Jimenez Email and Phone Number

Swissport Inc. (TAP Air Portugal)> Inspect and verify passenger documentation.> Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.> Manage passenger baggage processing including handling and fee calculation if applicable.> Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.> Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.

Swissport Inc. (TAP Air Portugal)> Inspect and verify passenger documentation.> Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.> Manage passenger baggage processing including handling and fee calculation if applicable.> Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.> Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.

Teligent Systems Inc. (Security Bank Corp.) • Improved software quality by creating and executing test plans and cases for various applications. • Updated test cases with current requirements, and documented testing procedures for future testing use. • Enhanced user experience by identifying, reporting, and tracking software defects to resolution. • Collaborated with cross-functional teams, assessed software bugs, monitored tested fixes, and helped developers tackle ongoing problems by providing a QA perspective. • Enhanced collaboration between QA team members through efficient communication channels such as daily stand-ups, bug triage meetings, and status reports on project progress.

• Created spreadsheets for more efficient recordkeeping. • Assisted team members with data entry projects, improving overall productivity. • Completed data entry tasks with accuracy and efficiency. • Verified accuracy of data entered to produce error-free reports. • Contributed to process improvement initiatives by offering suggestions based on personal experience and expertise.

• Increased team efficiency by updating test cases based on user requirements and specifications. • Performed regression testing after each update, ensuring previously resolved issues did not recur in subsequent releases. • Reduced the number of software defects by diligently tracking and documenting issues found during testing. • Provided project progress updates and proposed solutions to issues. • Contributed to a better end-user experience through meticulous attention to detail in identifying potential issues.