Jared Kaplan Email & Phone Number

Englewood, CO, US

Denver, Colorado, United States

• Vendor for Newrez & Digital Federal Credit Union - Loan Processor
• Licensed Mortgage Lender Processor responsible for maintaining a monthly $10M pipeline of conventional loan rates and term refinances, in addition to cash-out loans, consistently performing at the Top-5 of the.
• Collaborated with both sales and underwriting, establishing and cultivating relationships to support top performance
• Leveraged expertise to assist co-workers with questions and situations pertaining to specific loans, supporting higher team production and success
• Utilized a passion for delivering the best customer service, continually learning innovative ways to meet customer needs and achieve goals
• Focused on the individual needs of each client, understanding that each customer came with a unique set of needs and different guidelines, working diligently to overcome any obstacles and achieve closure

Englewood, Colorado, United States

• Functioned in a sales-based position, securing sales and performing multiple tasks, to provide the highest quality of cleaning, including private residences
• Developed and cultivated relationships with clients and customers, providing top performance and securing ongoing services
• Provided various levels of maintenance work on all equipment, including basic scrubbers up to the truck-mounted cleaning machines

Lakewood, Colorado, United States

• Leveraged experience gathered through multiple years of hands-on experience in the field learning the ins and outs of the trade, providing service to the Denver Metro area
• Provided ongoing service to upwards of 30 consistent clients, focusing primarily on hot water extraction method of carpet cleaning
• Ensured that all work was done at the highest level and provided cleaning that achieved complete client satisfaction
• Successfully expanded the business into other areas, including tile, duct, and upholstery cleaning, as well as full housekeeping
• Developed and cultivated relationships with customers, maintaining the highest level of service and generating continued client loyalty until closing

Littleton, Colorado, United States

• Oversaw the management of 2 employees and the scheduling of appointments, maintaining that all organizational policies, processes, and procedures were followed with each appointment
• Coordinated and facilitated training for new employees as well as provided ongoing training updates, ensuring understanding of all equipment and cleaning procedures
• Utilized expertise to perform various maintenance on all equipment, ranging from basic scrubbers to truck-mounted cleaning machines
• Responsible for running the company in the absence of the owner, ensuring communication with customers through email, text, and phone, fulfillment of all scheduled appointments, and the highest level of continued.

West Palm Beach, Florida, United States

• Performed as the co-owner and operator of a state-of-the-art recording studio, overseeing the day-to-day operations
• Developed and cultivated relationships with various artists and musicians, maintaining detailed schedules for studio time, as well as recording and producing performances
• Collaborated with the co-owner concerning various business decisions, achieving success and growth until ultimately closing in 2014