Jared Kleinkopf Email & Phone Number

Wichita Falls, TX, US

Wichita Falls, Texas, United States

• Leads a team of dedicated hospitality specialists focused on providing neighborly customer service to guests visiting Jellystone Park in Wichita Falls
• Oversees wide-ranging operation offering cabins, RV sites, tent areas, and full assortment of resort amenities
• Focusing on business growth by planning, preparation, and training to increase revenue in all departments including, front desk, retail, food and beverage, activities and recreation, facilities, and aquatics operations.

Yellowstone National Park

• Oversaw day-to-day operations of a 590-room hotel and cabins with a staff of 300+ employees
• Guided leadership team of 10+ department managers and support staff to further develop individual management abilities with goal of consistent achievement of department financial and guest service objectives
• Set, enforced, and optimized internal policies and communication for the front desk, housekeeping, food and beverage, security, engineering, and human resources departments to maintain responsiveness to company demands.
• Advanced productivity KPIs by leading training on procedures and safety practices

Greater New York City Area

• Workforce Development SpecialistEckerd Connects (November 2019-December 2021)
• Educational instructor of cohorts of 20+ clients; teaching workplace readiness and financial literacy skills
• Conducts one on one counseling with clients to understand goals and direct focus to attain the set goals
• Utilized community relationships and resources in order to put young adults in successful outcomes
• Provided referrals for community resources and mental health professionals for program participantsProgram ManagerCommunity Impact (September 2017-October 2019)
• Designed and ran new food handler safety program, assisted underprivileged adults in gaining career opportunities in food service careers with necessary classes and certifications

Tampa/St. Petersburg, Florida Area

• Ensures financial, operational and consistent sales growth through effective recruiting, training, coaching, and mentoring of over 85 employees in a $2+ million dollar restaurant
• Understands and utilizes labor vs sales percentage (20% average) and inventory management
• Set team’s sales goals by up charging, promotions, specials, share nights; resulting in 8% growth
• Managed all areas of operation including, hiring, sales, customer satisfaction/complaints, awards

Tampa/St. Petersburg, Florida Area

• Served as a resident Subject Matter Expert for all 1,900 Citibank branch security systems and conducts training of Global Command Center personnel
• Combines specialized global intelligence research and analytical resources, in support of threats (fraud & security) and business intelligence
• Organized a structured 24-hour close of business model for the Citigroup Global Command Center staff resulting in a faultless transition

Cheyenne, Wyoming Area

• Direct supervisor of fifteen airmen; oversaw 550 volunteer hours, 50 college credit hours,18 coins awarded,100% standard job evaluation pass rate and bolstered troop aspirations
• Proficient weekly flight operations trainer, over 350 hours logged ensuring over 275+ troops trained and knowledgeable on all aspects of mission essential requirements
• Squadron facility manager; maintenance upheld, work orders placed, fire prevention standards met

Master Of Science, Organizational Leadership - Strategic Innovation And Hr, 4.0

Bachelor Of Arts - Ba, Political Science & International Relations

Activities and Societies: Phi Theta Kappa Political Science Association MilVets