Supervisor, Special Projects & Notice Of Death Units
CurrentI successfully manage a workload of over 150,000 items ranging in variety and scope with a staff of seven to ten employees. Assist in developing the business requirements for the agencies new electronic records system "Veterans Benefits Management System." Compile and analyze data gathered from various sources to efficiently manage the workload and workflow of the unit. Developed position descriptions and performance appraisals for the positions in the unit managed. Work with employees from 58 VA Regional Offices to complete several different tasks, furthering the mission of the Department of Veterans Affairs.