▪ ▪ Established and developed an independent enterprise in IT support services providing all IT needed to a variety of businesses in construction, transportation, hospitality, and instrumentation sectors including Waikiki Yacht Club, Wonderist Agency, Your Virtual Consultant, Validation Technologies Inc, Molinar Construction, WineSellar & Brasserie, and Kenx▪ Built and administered Microsoft Active Directory, Azure, G Suite and Office 365 for three clients totaling more than 70 end… Show more ▪ ▪ Established and developed an independent enterprise in IT support services providing all IT needed to a variety of businesses in construction, transportation, hospitality, and instrumentation sectors including Waikiki Yacht Club, Wonderist Agency, Your Virtual Consultant, Validation Technologies Inc, Molinar Construction, WineSellar & Brasserie, and Kenx▪ Built and administered Microsoft Active Directory, Azure, G Suite and Office 365 for three clients totaling more than 70 end users▪ Experience with IT Governance and legal compliance such as HIPAA, NIST, CSRC, ISO CCPA and CIS cybersecurity, ISACA COBIT frameworks▪ Oversaw staffing, recruitment, and human capital activities to bolster organizational development and acquire conducive talent at SystackIT to support client needs for over three years▪ Completed HIPAA certification as well as cybersecurity training for 2022 and 2023 for Wonderist Agency as well as Your Virtual Consultant consisting of over 70 employees▪ Written and executed contracts for IT upgrades across all clients including networking, VoIP, backup, server management, vendors, end-user machines, and cybersecurity▪ Engineered LAN/Wi-Fi network from the ground-up at Waikiki Yacht Club drastically decreasing down time while improving food and beverage sales as well as customer satisfaction▪ Built and administer AWS cloud servers for accounting at Molinar Construction▪ Engineered and maintained backup systems for four clients including on prem and cloud based▪ Rebuilt and configured the FSMO roles from inherited on-site servers at the Waikiki Yacht Club saving the business from days of AD and POS downtime▪ Stewarded a diverse portfolio of projects contrasting in scope, budget, time frame, and complexity while exceeding client expectations▪ Migrated hundreds of users from legacy systems onto Office 365▪ Configured and deployed hundreds of windows and Mac machines with various OS’s and configurations. Show less

Managed five other IT support staff for an MSP over a 5-year time span across half a dozen clients including training, helpdesk and ticket escalation, SLA’s, server management, firewall and network monitoring, backup and recovery strategies, client relations, and cybersecurity best practices▪ Orchestrated the training of new IT employees and end-users to optimize overall user experience and eliminate breaches. This training minimized threats and reduced attack surface at Mesa Biotech with… Show more Managed five other IT support staff for an MSP over a 5-year time span across half a dozen clients including training, helpdesk and ticket escalation, SLA’s, server management, firewall and network monitoring, backup and recovery strategies, client relations, and cybersecurity best practices▪ Orchestrated the training of new IT employees and end-users to optimize overall user experience and eliminate breaches. This training minimized threats and reduced attack surface at Mesa Biotech with over 300 employees▪ Interfaced with a variety of stakeholders across a wide range of industries to ameliorate issues and resolve escalations on behalf of clients including vendors such as electrical, fire, general construction contractors, ADT, AT&T, Verizon, locksmiths, rental management companies, and building/property owners, as well as many software providers such as Office 365, Azure, SolidWorks with PDM, AWS, and a variety of hardware from Cisco to UniFi ▪ Ensured compliance to all applicable key performance indicators, regulatory guidelines, service level agreements, and quality assurance parameters for IT employees of Behar Technologies▪ Leveraged technical acumen to provide systems administration and support the migration of hundreds of users to cloud technology from legacy systems at Mesa Biotech and Validation Technologies Inc▪ Managed Active Directory, Office 365, Azure, and multiple cloud backup systems for over 300 users▪ Built and administered a SQL server database and SolidWorks PDM for Mesa Biotech for the engineering department with over 15 active SolidWorks users▪ Installed and configured networking and firewall hardware across an entire client campus to link up all the client’s suites at Mesa Biotech which went on to sell to Thermo-Fisher for $450 million dollars▪ Helped build a point-to-point backbone and Wi-Fi network across a large condominium▪ Successfully serviced a wide range of the company’s clients from biotech's, law firms, and restaurants Show less

• Works cross-functionally in a team oriented environment with other experts across multiple scientific and technical disciplines on a wide range of small to large multi-million dollar projects. • Co-manages various geophysical field evaluations for commercial, municipal, industrial and military projects in addition to processing data, preparing reports and creating site data maps.• Adept at learning technical skills on the fly in both fast paced and varied work environments. •… Show more • Works cross-functionally in a team oriented environment with other experts across multiple scientific and technical disciplines on a wide range of small to large multi-million dollar projects. • Co-manages various geophysical field evaluations for commercial, municipal, industrial and military projects in addition to processing data, preparing reports and creating site data maps.• Adept at learning technical skills on the fly in both fast paced and varied work environments. • Also responsible for day-to-day data management, quality control, and instrument calibration. Show less

Interfacing with clients with a focus on customer satisfaction.Managing daily finances and revenue streams.