Jared Martin Email & Phone Number

United States

Austin, Texas, Us

Serving as TPx's Chief Product Officer responsible for all products and portfolio management. Works closely with service providers and vendor partners to ensure that TPx offers solutions that give businesses a better way to manage their IT requirements.

Austin, Texas, Us

• Designing and building TPx’s product portfolio, including managed Unified Communications/voice, Contact Center, Collaboration, Cybersecurity, IT, and Networking.• Business and technical responsibility for entire TPx product portfolio.• Creating vision for and driving TPx product roadmap for near- and long-term scale and success – 90-day, 1/3/5-year plans.• Responsibility for product economics and profitability.• Focused on driving an agile approach to product development.• Lead teams focused on Product Management, Product Development, Customer Experience, and Product Engineering.• Lead evangelist for the TPx product portfolio and driving engagement & excitement around managed services.

Austin, Texas, Us

• Responsible for TPx’s Managed Services Line of Business focused on managed IT, network, and cybersecurity services.• Grew revenue from $3M (2016) to $92M (2020) in annual recurring revenue and over 100% YoY growth from 2016 - 2018. • Grew customer satisfaction from 72% to 98%. • Achieved 8% global market share for managed SD-WAN services in 2019. • Launched 3 new managed service product lines. • Actively engaged in sales activities in support of TPx sales teams.• Achieved #2 position on the Channel Futures MSP501 top MSP list for 2019 & 2020.• Drove cultural change across the business.

Austin, Texas, Us

• Responsible for planning and driving 3-5 year customer facing technology plan and end-to-end core network architecture. • Supported TPx sales teams on advanced solution design and client presentations.• Business development focused on growing vendor and partner relationships and achieving aggressive supplier terms. • Responsible for TPx customer facing network security. • Managed budget of $2M annually.

• Responsible for the overall technical vision of the organization.• Managed equipment budget of $1.5M annually and team of engineers.• Supported TelWest sales teams on solution design and client presentations.• Achieved over $1M in annual cost savings through network optimizations and technology modernization projects.• Managed optical transport core network for 11,000 fiber route miles in Texas.

• Co-founded managed IT, IT consulting, VoIP, and Internet services provider.• Directly involved in solution selling activities, growing the business to $10M in annual revenue.• Achieved recognition by the Houston Business Journal as 3rd largest Internet Services Provider in the Houston area within 5 years.• Implemented BroadSoft BroadWorks platform for VoIP services.• Achieved sale of the business to TelWest in 10/2008.