• Partnering with hiring managers to determine staffing needs• Recruit for multiple departments with positions ranging from entry level to VP roles• Collaborate with hiring managers to create job descriptions and post ads• Coordinating interviews with the hiring managers• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved• Utilizing multiple platforms to raise our social media performance• Ensuring the pay for our positions is current with the markets• Assist in day to day HR functions• Organize events with outside organizations in an effort to promote company exposure

• Partnering with hiring managers to determine staffing needs• Collaborate with hiring managers to create job descriptions and post ads• Coordinating interviews with the hiring managers• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved• Communicating employer information and benefits during screening process• Assist in day to day HR functions

• Actively listen and apply problem-solving skills to deescalate customer concerns• Provide exceptional service by promoting Spectrum’s campaigns and saving plans to customers• Alleviate customer concerns by showing them the value through their current Spectrum plans as well as upselling to additional services• Earned New Hire of the Week

• Supervise all store operations including cashiers, sales associates, receiving, and customer relations• Communicate with outside businesses to gain them as commercial accounts to help increase store profits• In charge of payroll as well as scheduling and interviewing possible candidates for their desired role• Act as assistant to District manager in organizing operational charts from other stores in district• Led team to be at the top of multiple sales competitions throughout the district• Earned the status of high potential assistant manager, which are managers looked at for being a store manager

• Consult with retirement clients to identify needs and offer solutions• Provide assistance to clients with ever changing retirement plans.• Educate clients through discussions involving market conditions, trends, and providing investment education• Obtained Securities Industry Essentials license

• Supervise all front-end operations including cashiers, customer relations, interdepartmental communications, and cash inventory for 23 registers• Train employees in operation of the computerized point-of-sale cash register system, problem solving, and customer service• Assign duties and monitor performance to ensure all company procedures, policies, and efficiency standards are met• Develop daily and weekly sales, loss, and price change reports for upper management• Earned the HEB Outstanding Performance Award for Customer Service, 2018