Jared Mensinger Email & Phone Number

Lehi, Utah, United States

United Arab Emirates

• Oversight of customer onboarding, support, and maintenance activities
• Delivery of sales presentations explaining benefits and value of a diverse portfolio of products and services, including public and private PKI and document signing platform
• Creation of upsell opportunities by helping existing customers see the value of additional products and services
• Preparation of proposals, deal summaries, and contracts
• Strategic planning and establishment of go-to-market plans with company senior management
• Management of the sales pipeline with successful attainment of quotas in back-to-back years

Lehi, UT

• Collaborated with sales team members as a technical resource while preparing and delivering technical presentations explaining products and services to customers and prospects
• Managed technical aspects of enterprise accounts
• Identified customer requirements and provided sales support to determine best products to fit client needs
• Troubleshooting of technical issues with accounts and products
• Collaborated with company stakeholders regarding risk and incident management and the information security program
• Worked with product managers and developers on customer and sales team needs regarding feature requests, updates, new products, and bugs

Lehi, UT

• Delivered high-quality support to customers on multiple technical issues, including digital certificate installation and SSL certificate explanations
• Monitored all assigned cases, updated all activities on company tracking system, analyzed customer issues, and developed necessary actions to ensure optimal levels of customer satisfactionSeveral accomplishments.
• Acting as Spanish support lead and addressed the more complicated concerns of 100s of customers in Latin America and Spain
• Continually renewing contract by successfully addressing constant needs of company’s primary Latin American reseller
• Managing 3 Spanish translators in the translation of 100s of webpages and legal documents for the company website

Orem, Utah

• Assisted customers in planning, building, and launching their own website using company proprietary software
• Helped clients develop and execute web marketing initiatives and delivered SEO services to drive traffic to their websitesOne of my achievements included:
• Achieving monthly customer satisfaction rating of “highly satisfied”

Germantown Hills, IL

• Completed a Spanish translation project, which led to $100,000 in revenue for the company
• Translated 7 Insurance licensing exam training textbooks from English language to Spanish

Master Of Business Administration (Mba)

Bachelor'S Of Humanities, Spanish Translation