- Built strong client relationships, driving sales growth and delivering tailored solutions that secured repeat business.- Managed new account implementation, ensuring seamless transitions through team collaboration.- Enhanced sales processes and increased customer satisfaction by leveraging client feedback for continuous improvement.- Fostered long-term relationships, positively impacting client retention and overall satisfaction.

- Conduct penetration testing using tools like Burp Suite and Metasploit to identify and remediate security vulnerabilities.- Implement data privacy protocols and maintain up-to-date software content, ensuring compliance with industry standards.- Research and analyze products like Adobe Experience Manager, developing usage guidelines and strategies for implementation.- Collaborate with cross-functional teams to improve IT systems, presenting findings on security practices and data management.