• Researched and identified new business opportunities including new markets, growth areas, trends, customers, partnerships, products, and services or new ways of reaching existing markets, and met regularly with management and stakeholders to discuss and inform business strategy.• Developed and fostered relationships with top pharmaceutical clients and respond effectively to meet their needs.• Collaborated across teams to support the proposal response process, including detailed RFP requirements, content creation, and coordinating inputs from various sources.• Developed and implemented a novel internal business development strategy, structure, and best practices.• Developed and managed a system for opportunity and pipeline tracking for weekly reporting to the executive team.• Supported deal structure and pricing with business-value analysis and negotiated prices for bids and proposals.• Maintained and shared professional knowledge through education, networking, events, and presentations.

• Leading the Project Team and taking responsibility for collaboration with assigned team in meeting client deliverables as outlined in Master Services Agreements and applicable service contracts, managing ongoing customer relationships and client expectations to drive exceptional results and customer success.• Ensuring strict adherence to deadlines and budgets, monitoring and communicating project progress both internally and externally, ultimately producing high quality deliverables.• Participating in the Business Development process including but not limited to RFPs, client calls or Bid Defenses, and taking a proactive role in learning about clients’ industry and business needs and company culture, and educating the project team• Responding to client requests for new project initiatives; collaborate with various members of the Business Development and Product Development Team to assess and document the scope of work and cost estimates.• Supporting training, documentation and updates to company platform as needed.

• Supervised and supported Cryo-Electron Microscopy research projects through all stages of the project lifecycle, from initial consultation and project proposal through data collection, analysis, and closing to deliver sample data, EM structures and research publication support.• Supported over 300 research projects to date for more than 80 clients from multiple academic and industrial facilities, acting as a primary point of contact for clients and managing project scope, schedule, and costs effectively, ensuring that client expectations are met.• Advised and collaborated with researchers at UNC-Chapel Hill, Duke University, and NC State University, providing expert data analysis and protein structure determination through implementation of multiple image analysis software.• Provided expertise in target protein structure visualization through data collection and analysis, which is often instrumental in early-stage drug development.• Maintained detailed documentation throughout project lifecycle, ensuring Core staff and client adherence to laboratory SOPs and NIH Record Retention and Access policies.• Developed and provided one-on-one and small group training sessions in laboratory best practices, cryo-EM sample preparation and Talos Arctica cryo-TEM operation.• Prepared project proposals, progress and closing reports for clients and the Cryo-EM Core Director. Optimized and documented best practices and SOPs for cryo-EM projects, including sample preparation, data collection and analysis.

• Proposed and implemented a new advertising campaign to increase research participant recruitment, combining collaboration with local Public Health Departments and targeted Facebook and Instagram advertising.• Supervised the redesign of the research participant recruiting website which, combined with targeted advertising, resulting in 600% increase in website traffic and a 400% increase in recruitment in the first 3 months after launch.• Assisted in scheduling of and attended in-home visits for collection of dust, water, and blood samples from research participants.

• Collaborated in the creation of a seminar course on polymers and polymer chemistry, leading the development of course units by designing experiments, assignments, and student evaluations, working with a team of 5 other developers to review and provide feedback on each other’s work, ensuring all individual projects aligned with the overall course goals.

• Provided maintenance expertise on the AW119, the AW109, the EC 135, and the AS350 A-star helicopters. • Performed troubleshooting on all systems, including turbine engines, gearbox, rotor systems, flight controls and hydraulic servos, and vibration analysis systems (Honeywell VXP HUMS).• Provided detailed reports of tasks performed, both to the Federal Aviation Administration and on a company provided computer tracking program.

• Managed a maintenance team of over 60 mechanics, acting as Program Manager and primary point of contact with Maintenance Control and other maintenance shops, receiving tasks and determining project priority. Assigned crew members to maintenance and flight projects, communicating required tasks, project deadlines and monitoring progress of all ongoing projects. • Worked as a helicopter mechanic, crew chief and flight instructor inspecting, maintaining, and repairing the CH-53 Super Stallion Helicopter, performing all manner of repairs on aircraft components.• Conducted two deployments overseas and participated in dozens of joint military operations with other branches of the US military as well as foreign countries including Japan, Korea, Australia, Norway, France, and Djibouti.• Provided training to junior Marines on maintaining and crewing the helicopter using both classroom lectures and hands-on instruction, accruing over 1000 flight hours and 850 instructor hours during 3 years as a flight instructor.• Served as a Night Systems Instructor and Aerial Gun Instructor, training personnel in the use of night vision goggles and the GAU-21 machine gun during flight.