- Collaborated with the Customer Service team to create and update digital and physical advertisements, digital graphics, product catalogs, and various presentations- Wrote copy for over 400 individual SKUs- Analyzed prices and marketing efforts of competitors - Photographed and edited over 50 product photos to be used in marketing materials- Implemented project management software to increase efficiency and improve process flow for several different procedures- Updated branding on internal documents- Completed administrative work as needed

- Wrote copy for website and digital advertisements- Provided customer support via email and telephone- Developed and managed computerized inventory system- Completed administrative work as needed

- Analyzed enrollment application data to develop reports- Exhibited high attention to detail through reviewing enrollment applications and correcting user errors- Taught myself Office of Admissions CRM software Slate and utilized for managing university applicants- Trained multiple new employees in Enrollment Operations department

- Provided personalized tours to prospective students and their families in groups of up to twenty-five people- Promoted strengths and values of Butler University- Completed administrative work as needed

- Executed market research and analyzed data to develop target pricing for over 50 unique products sold through e-commerce- Wrote copy and descriptions for antique and vintage items sold on company website, Etsy shop, and eBay- Analyzed Google Trends to increase web traffic- Detailed and restored antique and vintage items, repaired as necessary- Packaged items with an emphasis on branding- Researched origin and identification of antique and vintage items - Developed and managed computerized inventory system- Completed administrative work as needed

- Provided direction and guidance to team members in order to maximize operational efficiency and provide a high level of customer service- Managed operations of convenience store, Subway, and tire shop- Ensured safety compliance in tire shop and food safety in convenience store and Subway- Stocked items from inventory deliveries - Assisted with cleaning both inside and outside of the store- Provided high level of customer service through answering questions, checking tire pressure and filling propane tanks- Drove work truck to different Love's locations to retrieve and deliver various supplies- Purchased food inventory for Subway