Jared Pooler Email & Phone Number

Tulsa, Oklahoma, United States

As the Director of Digital Serivces, I assist clients through the entire online presence process to help them achieve their online goals whether that be direct on-site conversions, lead generation, or brand recognition. I'm also responsible for creating custom solutions for my clients by addressing integration needs for email, CRM/CMS systems, and other infrastructure assets that support the client's overall vision. These solutions may leverage API webhooks for automation needs, email… Show more As the Director of Digital Serivces, I assist clients through the entire online presence process to help them achieve their online goals whether that be direct on-site conversions, lead generation, or brand recognition. I'm also responsible for creating custom solutions for my clients by addressing integration needs for email, CRM/CMS systems, and other infrastructure assets that support the client's overall vision. These solutions may leverage API webhooks for automation needs, email marketing solutions, managing community-focused web and mobile applications, etc. I am on the ground floor for tailoring unique solutions for my clients and helping push their objectives closer to the finish line. Show less

Remote, Usa

I am responsible for all IT related requests and projects from various departments. Collaborate with other department managers to come up with IT solution that will improve operational efficiency. Accountable for assessing current infrastructure and present cost-effective IT improvement that can be implemented. Key responsibilities include: Manage IT Account creation & Termination request for employees Implement Performance tracking of all Key SystemsDeploy new Software or… Show more I am responsible for all IT related requests and projects from various departments. Collaborate with other department managers to come up with IT solution that will improve operational efficiency. Accountable for assessing current infrastructure and present cost-effective IT improvement that can be implemented. Key responsibilities include: Manage IT Account creation & Termination request for employees Implement Performance tracking of all Key SystemsDeploy new Software or Infrastructure enhancements Manage all IT related infrastructure. Servers/licensing/domains/hosting. Manage developers from various 3rd party companies. Manage system permissions. Google App/Limelight/201 Clicks/other 3rd providers. Keep track of all platforms. Ensuring systems are operational 95% of the time. Escalate critical unresolved issues, including recommendations for resolution.Ensures successful project outcomes, deliverables are on time and within budget; manages resources effectivelyTeam Management of Dev and QA teamsProactively identify changes we can make to improve our processes and applicationsReview reports on an hourly basis for EPC drops and works through EPC drop checklist before the affiliate reaches outDiscuss possible EPC Issues with affiliates and Head of MarketingTrack brand flow links, PID’s, CID’s, SKU’s, Pricing, etcUnderstand requirements from Marketing team and request from Development and QA to meet the needsResearch, Review, Present, and Implement new softwareReview reports for improved application support and implementationProject management of Various internal projects that require development Show less

Tulsa, Oklahoma Area

Responsibilities:First line of contact to resolve client support requests. (120 Weekly Avg).Administration of Linux and Windows server based OS In virtual environments (VMware).Managed Web applications.Administration of Database environments.Maintain 99% server uptime by addressing monitor alerts and performing routine server audits.Configured SSH access methods to increase reliability and security.Encouraged sales through the chat & phone systems. (25 Weekly… Show more Responsibilities:First line of contact to resolve client support requests. (120 Weekly Avg).Administration of Linux and Windows server based OS In virtual environments (VMware).Managed Web applications.Administration of Database environments.Maintain 99% server uptime by addressing monitor alerts and performing routine server audits.Configured SSH access methods to increase reliability and security.Encouraged sales through the chat & phone systems. (25 Weekly Avg)Applied Linux Server Services, Security, and Kernel updates.Developed automated BASH scripts for increased efficiencyWrote Knowledge Base articles to encourage client knowledge and self resolution.Skills Applied:Team-Oriented CommunicationSystem AdministrationNetworkingWeb Application Management (WordPress, Joomla!, Mura, Magento2)Linux Server Administration (Ubuntu and CentOS).Windows Server Administration. (server 2008 r2, 2012 r2, 2016)Database Administration (MySQL, MariaDB, and MSSQL)Project Management Show less

Tulsa, Oklahoma Area

Responsibilities:Resolving Client Support Ticket Requests. (80 Weekly Avg).Administration of Linux server in virtual environments (Solus).Supported Web applications.Administration of Database environments.Encouraged sales through the chat & phone systems. (100 Weekly Avg)Skills Applied:Team-Oriented CommunicationWeb Application Management (WordPress and Magento2)Linux Server Administration (Ubuntu and CentOS).Database Administration (MySQL)

ResponsibilitiesRespond to client internet connection issues while utilizing all available tools to maximize call productivity.Responsible for ticketing calls with appropriate notation with or without field technician dispatch.Applied productive teamwork strategies to identify issues that may be present in Dslam and Redback profiles and equipment.Troubleshoot a variety of modem/ routers configurations for Small Business Client DSL internet systems.Skills… Show more ResponsibilitiesRespond to client internet connection issues while utilizing all available tools to maximize call productivity.Responsible for ticketing calls with appropriate notation with or without field technician dispatch.Applied productive teamwork strategies to identify issues that may be present in Dslam and Redback profiles and equipment.Troubleshoot a variety of modem/ routers configurations for Small Business Client DSL internet systems.Skills AppliedTeam-oriented CommunicationData EntryNetworking Show less