Jared Ribble Email & Phone Number

Colorado Springs, Co, Us

Spring, Texas, United States

Strategically advise on HPE's Mission Critical Solutions and HPC/AI solutions within the Digital Native sector. Collaborate with HPE's in-house AI experts and sales team to support clients' AI development and deployment effectively. Partner internally to help devise relevant value propositions based on customer needs.

Plano, Tx

Harrisburg, Pennsylvania, United States

Continually assessed and updated training content based on feedback from other technical trainers and leadershipLed new hire and continuation training courses with the goal of simplifying complex concepts and technical topics while focusing on increased engagement and retention

Dallas, Texas

Successfully launched a campaign at a Fortune 50 telecommunications company for a new location in Dallas and received MVP from leadership for the 3rd Quarter of 2017Facilitated new hire classroom training for up to 25 sales representatives and designed learning material for call center continuation trainingRole also consisted of supervisory duties including: planning, assigning, and directing daily projects; appraising campaign performance; working directly with Operations Management to help with throughput, retention, and organizing continuation training sessions

Frisco, Texas

Routinely prepared and evaluated CRM reports to identify obstacles and areas of improvementMaintained a team customer satisfaction rate of ≥97.5% and one call resolution rate of ≤14%Organized and designed learning material for continuation training sessions based on business needs Assisted with training new hires during ramp up which included facilitating the sessions

Frisco, Texas

Trained new employees in various customer service related positions, including the front reception counter and floor staff. Co-created the training material used by trainers as facilitation guides.