- Professional, yet personal and empathetic phone etiquette.- Specialized skills in resolving complaints with aggressive, upset and disappointed customers. - Consistent high volume of calls handled daily whilst achieving KPIs and set targets. - Knowledge in company systems, procedures, privacy, and following guidelines accordingly. - Displayed multitasking abilities during calls, which consisted of keeping it professional, personalised and providing customers with the correct… Show more - Professional, yet personal and empathetic phone etiquette.- Specialized skills in resolving complaints with aggressive, upset and disappointed customers. - Consistent high volume of calls handled daily whilst achieving KPIs and set targets. - Knowledge in company systems, procedures, privacy, and following guidelines accordingly. - Displayed multitasking abilities during calls, which consisted of keeping it professional, personalised and providing customers with the correct and most informative information available to assist them with their enquiries. - Assisting team members in a cooperative environment for a healthy and successful business ecosystem. Show less

- Assisting abused, injured and traumatised animals in need. - Following set guidelines, systems and policies to maintain a safe and effective environment. - Providing animals with nourishment, attention, empathy and love that they need and deserve for a happier and healthier future. - Demonstrating eagerness and flexibility to learn more about RSPCA, and there mission to help animals across the nation.

Exhibiting managerial competency in: - Operating a store. - Delegating tasks and duties. - Responsible handling of company documentation, invoicing and business records. - Consistently meeting sales targets and KPIs. - Effectively remaining below wage budgets.- Responsible for proactively approaching customers by assisting them with alcohol or other related enquiries.- Managing inventory through stocktaking, location designation and deliveries… Show more Exhibiting managerial competency in: - Operating a store. - Delegating tasks and duties. - Responsible handling of company documentation, invoicing and business records. - Consistently meeting sales targets and KPIs. - Effectively remaining below wage budgets.- Responsible for proactively approaching customers by assisting them with alcohol or other related enquiries.- Managing inventory through stocktaking, location designation and deliveries. - Resolving complaints with disputing customers in a professional manner whilst prioritising customer satisfaction. - Demonstrating multitasking abilities by serving customers consistently through busy periods, packing online orders, replenishing stock and assisting team members when required.- Maintaining the upkeep of stores by consistently cleaning and ensuring the facilities remain presentable and marketable. Show less

- Demonstrated supervisory duties in managing a small team, distributing workloads, time management and maintaining good communication with all departments.- Working experience across multiple departments including replenishment, customer service, telecommunications and retailing. - Organised and relayed racks/shelves to maintain the visual appeal of the store. - Frequently worked long and strenuous hours in manual laboring, heavy lifting and organising inventory.- The ability… Show more - Demonstrated supervisory duties in managing a small team, distributing workloads, time management and maintaining good communication with all departments.- Working experience across multiple departments including replenishment, customer service, telecommunications and retailing. - Organised and relayed racks/shelves to maintain the visual appeal of the store. - Frequently worked long and strenuous hours in manual laboring, heavy lifting and organising inventory.- The ability to work in a team environment effectively and collaboratively. - Displayed excellent organisational skills and attention to detail. Show less