Jared S. Email & Phone Number

Coppell, Texas, United States

• Provided comprehensive technical assistance to a diverse clientele, leveraging an in-house ticketing system to efficiently address customer queries and issues.• Performed troubleshooting and diagnostics for Veritas server backups, ensuring seamless operations and data integrity.• Contributed to SQL database development initiatives, enhancing data management capabilities and optimizing system performance.• Managed a portfolio of high-value clients, offering personalized support and custom coding solutions to meet their CRM needs effectively.• Conducted rigorous quality assurance testing for biweekly product releases, ensuring flawless deployment and maximum user satisfaction.

Denton, Texas, United States

• Sales and Upselling, Regulatory Compliance, Financial Transactions• Collaborated closely with senior lenders to support top-tier clients by managing and executing specialized projects tailored to their unique needs, ensuring exceptional service delivery and client satisfaction.• Assisted customers with product selection, providing in-depth explanations and recommendations to ensure their understanding of loans, CDs, and other types of accounts.

Gainesville, Texas

• Onboarding Experience, Coaching, Developmental Training• Regularly conducted performance evaluations and provided constructive feedback to cashiers, helping them identify areas for improvement and setting goals for growth.• Proficiency in training cashiers on point-of-sale (POS) systems, cash registers, and other technology used in cashiering operations.

Gainesville, Texas, United States

• Documentation and Reporting, Process Improvement, Supplier Coordination• Proficiency in analyzing receiving data, such as inventory levels, receiving times, and accuracy rates, to identify trends, make informed decisions, and implement strategies for improvement.• Demonstrated ability to lead and supervise a team of receiving personnel, including assigning tasks, providing guidance, and motivating team members to achieve project goals.

Bachelor'S In Infomation Scienc, Computer And Information Sciences, General

Associate Of Science - As, Computer And Information Sciences And Support Services