Jared Schaeffer Email & Phone Number

Orlando, FL, US

Kissimmee, Florida, United States

Davenport, Florida, United States

Orlando, Florida Area

-Project manage the full instructional design, development, and delivery lifecycle-Work with Subject Matter Experts to identify learning needs of the target audience-Set learning objectives appropriate to learner and program needs-Select, modify, and create compelling content aligned to learning objectives and modality-Create engaging learning activities.

Celebration, FL

• Project managing the research, analysis, design, development, implementation, training and evaluation of professional development products
• Collaborate and consult—both internally and externally—with instructional designers, writers and multimedia partners to create global performance improvement solutions
• Interview and evaluate guest speakers
• Evaluate delivery of content for quality and effectiveness
• Provide training on insights-based content and delivery architecture
• Design teambuilding game for use on an iPad device

Orlando, Florida

• Applies appropriate adult learning methods to best accommodate learner needs through course design, development, and implementation
• Design and develop eLearning courses utilizing Articulate software
• Lead project teams for research and planning of classroom and technology updates
• Partners with the Analytics team, Subject Matter Experts, Instructors, and Operation Crewmembers to better understand the needs for training and training updates
• Troubleshoots and defines resolutions to classroom technology and computer based courseware issues
• Created suite of newly branded templates for use in training needs

Disney Animal Kingdom Lodge

• Coordinate and support the daily Savanna Guide operation
• Develop and support Cultural Representatives through training, observations, feedback, etc
• Assist in the continued development and implementation of on show Guest experiences designed to promote conservation action and cultural awareness about the continent of Africa
• Manage and Develop technology resources to enhance the guest experience

Celebration Florida

• Managed and facilitated technology training for cast members on the use of computers, software, presentation equipment, and mobile devices
• Collaborated with various teams to develop mobile applications to enhance programs
• Created and updated Standards of Operation Guides and tutorials
• Managed inventory of iPads and iPod Touches for program use through R2 inventory management system

Lake Buena Vista, Florida

• Promoted learning and entertainment through the facilitation of exceptional educational experiences across the Walt Disney World® Resort to a diverse school-age audience in an ever-changing environment
• Provided direct instruction and hands-on experiences in multiple content areas: science and humanities
• Utilized team teaching, cooperative learning groups, creative problem solving, real-life applications, and improvisational techniques to create a fun learning environment
• Project: Help verify content validity and write new content for programs

Lake Buena Vista, Florida

• Trained cast members on the use of new technology in their department
• Served as liaison between cast members and technical support
• Provided assessment and resolution for device issues

Magic Kingdom

• Provided exceptional customer service in a fast-paced environment.
• Proficient and experienced in a multi-faceted role that included cash-handling techniques, stocking, and facilitating Guest transactions in a fast-paced environment.
• Developed and implemented an organizational tool to ensure adequate inventory across multiple quick service locations.
• Cross-U: Once Upon a Time is Now (Magic Kingdom New Hire Orientation) Facilitator

Lake Buena Vista, Florida

• Managed organization, materials, and technology for 9 classrooms
• Assisted instructors in converting content into interactive Power Point slides for their classes
• Updated information in EDU 2.0 learning management system
• Proctored tests for program participants

Hudson, Ohio

• Identified and resolved customer’s special needs and issues
• Assisted in achieving company objectives through excellent communication skills internally and externally
• Partnered with leadership in the field to conduct testing of software upgrades in order to locate and resolve issues prior to launch and implementation
• Project: Created web based FAQ and troubleshooting guides for technical support staff

Richmond Heights, Ohio

• Provided on-site training to new sales associates
• Additional responsibilities included: generating schedules, creating promotional fliers, maintaining inventory, and providing product awareness and updates to fellow sales associates

Macedonia, Ohio

• Provided sales and service to new and existing customers.
• Maintained awareness of products and market trends, while maintaining a loyal customer base with ever changing needs.

Keyser, West Virginia

• Provided sales and service to new and existing customers.
• Maintained awareness of products and market trends, while maintaining a loyal customer base with ever changing needs.

Disney Hollywood Studios

• Consistently upheld and implemented Disney Service Basics and Disney Quality standards to create magical, memorable experiences for Walt Disney World Parks and Resort Guests.
• Demonstrated flexibility and teamwork while working in ever-changing weather conditions, extraordinary venues, and unusual scenarios.
• Consistent recipient of Guest Service Fanatic awards as recognized by peers and attraction leadership for exceeding role expectations.

Morgantown, West Virginia

• Partnered with the Walt Disney World College Recruiting team to promote the Walt Disney World College Program at West Virginia University and surrounding schools.
• Created, developed, and implemented marketing and promotions strategies to generate campus awareness of internships available at the Walt Disney World Resort.
• Utilized interpersonal skills to effectively communicate promotional events and activities.

Magic Kingdom

• Provided exceptional customer service in a fast-paced environment.
• Proficient and experienced in a multi-faceted role that included cash-handling techniques, stocking, and facilitating Guest transactions in a fast-paced environment.
• Developed and implemented an organizational tool to ensure adequate inventory across multiple quick service locations.

Morgantown, West Virginia

• Demonstrated leadership in the situational analysis and implementation of technical solutions.
• Directed a diverse team of individuals in the installation of network equipment in upgraded facilities.
• Increased productivity and efficiency through procedural checklists and the creation of a graphical map of the campus network.
• Provided assessment and resolution of network issues.

Morgantown, West Virginia

• Provided sales and service to new and existing customers.
• Maintained awareness of products and market trends, while maintaining a loyal customer base with ever changing needs.

Morgantown, West Virginia

• Demonstrated leadership in the situational analysis and implementation of technical solutions.
• Directed a diverse team of individuals in the installation of network equipment in upgraded facilities.
• Increased productivity and efficiency through procedural checklists and the creation of a graphical map of the campus network.
• Provided assessment and resolution of network issues.

Doctor Of Education - Edd, Adult Learning

Master'S Degree, Education Media Design And Technology

Action Research Capstone focused on the use of Social Networks in creating educational materials with a group of people with varying.

Curriculum And Instruction, Multi-Age: Visual Arts

Post Graduate studies in Assessment, Middle School Education, Art Education, Art Therapy, and Using Technology in Education.

Bachelor Of Fine Arts (B.F.A.), Intermedia/Multimedia

Activities and Societies: 4-H Camp Counselor