Jared Schindel Email & Phone Number

IT Specialist and Army Veteran leveraging 6 years of proven experience in service desk management, network administration, and information security. Adept at leading teams of 5+ in a dynamic, fast-paced environment. Possess a comprehensive background in radio communication systems, property book management, process improvement, regulatory compliance, conflict resolution, and interpersonal communication methods. Managed programs, resources, and equipment valued at $5M while managing risk, safety, and quality assurance. Career supported by military experience, training, and IT certifications. Active Secret Security Clearance.LOGOS Enterprises, Inc. JULY 2023 - Present:Developed and maintained servers in a classified production environment. Documented processes and standard operating procedures. Researched enterprise level software and hardware for deployment into production environment. Additional responsibilities as an Engineer concerned with telemetry recording and data management.AGILE Defense FEB 2023 - JULY 2023:Assisted and provided the deployment and security of government hardware and software. Coordinated with end users and Tier I technicians to provide seamless and uninterrupted service. Collaborated with other Tier II technicians to decipher incidents in the most convenient and timely manner.ACI Learning JUN 2022 - AUG 2022:Currently in the progress of attaining Comp TIA: A+ 1101 & 1102, Net+, and Sec+.Attained ITIL v4 Foundations certification via Peoplecert.org with training at ACI Learning JUL 2022.Attained CompTIA Security+ certification via Pearson Vue on DEC 2022US ARMY OCT 2018 - OCT 2022:Supervised and managed the deployment and security of communication systems. Handled the service request of end users within my company and determined whether to escalate to a higher support level or troubleshoot at the service desk level. Was able to teach others to be able to troubleshoot at a user level. Iron Worker | Laborer AUG 2017- OCT 2018:Highly capable and resourceful Iron Worker with an exceptional customer service record and work ethic. Able to work well independently without supervision or as part of a steel and iron work construction and repair team.