Jared Schreck Email & Phone Number

Knoxville, Tennessee, United States

Ensuring operations are flowing smoothly and effectively and client management.

Knoxville, Tennessee, United States

• Developing and executing end-to-end project management activities for operational initiatives. Leading to enhanced cyber security and amplify business transformation for 12K + resources.
• Uphold accountability of 134 account champions to ensure compliance with overall physical and team security training. Designed and distributed reporting to North America and Global Leadership.
• Establishing project scope with key stakeholders on financial and contractual agreements.
• Integrating new software platform to perform strong reporting analytics for the North American region.

Knoxville, Tennessee, United States

• Supervisor for 3 distinct processes simultaneously encompassing 45+ resources.
• Lead transition of new scope of business from the client. Developed training timelines, interviewed team, and secured training environment. Daily collaboration client stakeholders to celebrate success and identify.
• Mentored and developed team members. Identifying and endorsing teams for promotion opportunities. Leading innovation session to encourage out of the box thinking and problem solving
• Collaborated with client counterparts to understand work processes to ensure current and incoming work to meet or exceed SLAs. Focused on increasing revenue and client satisfaction.

Knoxville, Tennessee, United States

• Reviewed and audited an average of 50 + health care claims to ensure accuracy and compliance with State and Federal regulations.
• Provided support to team and became a subject matter expert on claims processing. Point of contact for process/procedure updates for the team and management.
• Utilized workforce management methodologies to assign work and to meet service level agreements.
• Protected client financials by ensuring 1,000 claims per month were process accurately and timely to reduce overpayments and penalties.

Knoxville, Tennessee, United States

• Supported 30 resources, managed projects, and monitored budgets to achieve service level agreements.
• Developed and executed Standard Operating Procedures to provide resources with answers to FAQ, new processing updates, and ensure processing accuracy.
• Charged with improving metrics by providing training, and one on one remediation with team members
• Facilitated governance weekly calls with internal leadership and client stakeholders on monthly business progress.

Farragut TN

• Established positive rapport with customers to determine their needs to ensure the customer received a product that would exceed expectations.
• Managed inventory for store. Executed 98% accuracy for multiple stores in preparation and execution of ordering and reporting. Daily validation of products to secure availability to the client.
• Frequent verbal and written communication across departments advising of any trends in product losses and gains, stock numbers, truck shortages and overages.
• Created visually appealing merchandise displays throughout the sales floor that encouraged customers to purchase accessories in addition to technology items.
• Performed nightly financial reporting to ensure daily cash receipts were 100% accurate compared to the sales reports and deposit.Install home theater equipment up to and including running wires in wall via craw space.

Florence KY

• Ensure the up-sales are to peak performance.
• Daily inspections of all equipment and repairs if needed, ran all equipment and jobs to client specifications
• Store key holder to open and close the store and ensuring nightly deposit was accurate.

Bs, Video Game Design And Digital Entertainment In Applied Sciences, 3.9

Graduated with highest honors

General Studies

Activities and Societies: Sigma Phi Epsilon