Jared Seenan Email & Phone Number

Consultant for various clients performing all sorts of IT related tasks.*Citrix workspace*3cx VOIP*Azure AD services*GFI FaxMaker Online*In-depth documentation*Repairs w/servers, backup drives, sans, laptops, desktops & UPS's*Powershell scripting*Office365 support/problem solving & Administration*SQL Server*Shadow Protect*Symantec Backup Exec 2012*Sharepoint *HTML coding*Windows Server 2012/2008/2003*Barracuda Firewall*Consulting/Advice and Project Planning*Kaseya*RDS RemoteApp Publishing*Dell Recovery Manager for Exchange*Dell Archive Manager*vSphere*Windows 8/8.1*Windows 7*Windows 10 support*Worksite Integration/Support*Inprotech support*Network WAP configuration*Server Setups*Printer Setups*Desktop/Laptop deployments*NAS setups/backups*Domain Migrations*Exchange Hosting*Remote Support*On-Site Support*After-Hours Support

Various Sites, Qld

Im the only IT Specialist in this state supporting QLD Remondis sites mainly Petrie, Rocklea, Rochedale & SwanbankManage Engine Ticket SystemTechnologies: HP Citrix Thin-Clients, Dell/HP Laptops, Windows 7/XP, Citrix AppCentre, Windows Servers, Canon MFD Printers. Most applications are hosted on Citrix, I provide desktop/technical support services for all of Remondis sites within QLD as well as remote assistance to NSW/WA sites.

Kangaroo Point

Technologies: Sophos AV, XenCenter, Server 2008/2012, Office365, Iphones, Ipads, AndroidMS Office 2010/2013, Windows 8 & 7. Deployment of 60 Samsung Tablets to site using SOPHOS MDM.AutoTask & SysAid ticketing systems.

Yatala/Milton

IT Professional all rounder for Project IT Services and Desktop Support in Milton & Yatala.*PC Deployments*Networking*Avaya System Manager*Lync Server*Desktop Support*Project Support*MS Server 2008*Port Patching*Network fault finding

Wooleebee Creek/Bellevue, Qld

Transfield Services and Clough Limited’s Joint Venture (TSCJV) has been awarded a major construction contract as part of QGC’s Queensland Curtis Liquefied Natural Gas (QCLNG) Project in the Western Downs.I will be providing Level 1,2 & 3 IT Support to the Project including the installation of the Infrastructure and Comms equipment out at site. This project will consist of two CPP's and 8 FCS's so all up 10 sites to support spread across the Western downs from Kenya all the way up to Wandoan.

Providing 2nd/3rd level support of IT equipment and infrastructure across numerous locations such as. Perth, PNG, 2 locations in Milton & Yatala.Currently supporting Castlemaine St Engineering Building as first point of contact 100 staff also providing remote support to Coronation Drive office, Perth, PNG, Yatala and Fairview

Configuring PSTN & Customnet phonesRecords ManagementInstallation of Customnet phones digital/analogueIT AssistanceAssisting Teldaco/Telstra with MDF wiringInvolved in the Customnet to VOIP migration ProjectTelstra WinEBS to manage the billing and accountsMigrated old Optus billing to the new Optus Incite billing web-based system and setup the data base via an excel spreadsheet using advanced formulasChanging NCOS codes, programming all pick-up/call-pilot groups from scratch for every landlineDisaster recovery systemLiasing with Telstra/Optus Executive account managers

All round Service Desk OfficerIseries Configuration and emulationAcurity DatabasesDesktop/Application SupportLotus Notes Database SupportCP3 Relocation Project

Itil V3 Foundation Certificate For Service Management

Communication & Customer Service Skills For It Professionals