Jared Shields Email & Phone Number

Chicago, IL, US

• Lead Systems Analyst responsible for Oracle PeopleSoft Financial Supply Chain Management System (ERP) and IBM TM1/Planning Analytics (EPM).
• Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems.
• Instructs, directs, supports, and provides technical guidance to other systems analysts, contractors, and consultants. Responsible for onboarding new employees and cross training existing employees.
• Evaluate, write and deliver annual performance reviews staff.
• Experience running large IT projects, excellent customer service skills, strong project management skills, and strong leadership skills.
• Represents IT in advisory groups, planning committees, and standing work groups to develop requirements related to the implementation of enterprise business systems.

Evanston, IL

• Responsibilities
• Evaluated and modernized business processes, documentation: identified essential requirements from established Bursar processes and determined how to best achieve process goals in the new financial system. Documented.
• Performed testing: Developed test scripts for student cashiering, performed user acceptance testing for cashiering and Cash Receipt Ticket (CRT) system, performed upgrade testing to validate cashiering before.
• Served as subject matter expert for departmental depositing, credit card processing, and credit card security compliance. Responded to tier three helpdesk support requests for CRT system. Advised departments on.
• Developed and presented university wide training including department deposit transition and training sessions for conversion to new financial system and Payment Card Industry Data Security Standard information and.
• Assisted departments in evaluation and implementation of third party point of sale and e-commerce solutions meeting department and University requirements.

Santa Barbara, CA

• Responsibilities
• Maintained all servers including: Microsoft Windows 2000/2003, IBM iSeries/AS400, IBM 4690 point of sale, Infogenesis point of sale, SQL, IIS and Apache, WSUS, DNS, DHCP, Symantec Antivirus, Veritas Backupexec, and.
• Installed and supported all hardware including: managed network switches, networked and standalone printers, user workstations, dumb terminals, cash registers, copiers, fax and document servers, serial servers, credit.
• Ensured maximum availability of all systems especially the campus debit/ID card system, point of sale systems, connectivity to credit card processor, retail applications and accounting software.
• Researched, recommend, acquired, installed and administered hardware and software.
• Respond to help desk calls and user requests.