Jared Silva Email & Phone Number

New York, United States

Greater New York City Area

At Frame.io, we power the world's video creation and greatly enhance the post-production experience for creators all over the world across all industries. My role under Product Education is to make sure all customers are being given access all the right information and resources to better understand our product and become more successful at what they do.Internally, I teach an onboarding program where we cover the company, product and customers over the course of two weeks and become experts before even starting new hires in their designated roles.

Brooklyn, New York

I managed customer accounts, provided onboarding training sessions (in-person and virtual), recorded/edited original video tutorials, wrote support guides, organized feedback and helped guide customers to understand and solve issues they may be experiencing. Clients I work directly with include Time Inc./Meredith, MLB, Washington Post, NASCAR, Disney, etc.

Newton, Nj

Bartender at a very well reviewed restaurant and cocktail bar. I easily manage multiple tasks am very efficient with customer service skills. I have also been designing their website for the business.

All Things Go is a music, news, and culture website based in Washington, DC. I help post and discuss the latest indie, rock, electronic, hip hop, etc. tracks circulating the web. I also offer live coverage and artist interviews.

Newark, Nj

Helped with promoting up-and-coming artists, both in-house and with the help of many music publishers, to different new blogs and media outlets across North America.

Movie review/discussion website. Currently on hiatus.

Archiving/indexing videos (physically and digitally) to NBC News group affiliates.

Wrote daily updating news, reviewed albums/tracks, and contributed to staff pieces.

Bachelor Of Arts (B.A.), Communication Arts: Journalism

Liberal Arts