Jared Smith Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Engineering representative and customer entry point of two contractual service agreement (CSA) partners for the leading North America LNG producer.Issue customer-specific engineering update reports containing global fleet info and site specific issues and investigation statuses, lead (or support) and present technical investigations, identify solutions to recurring customer issues. Create engine-specific repair scopes for managed aero turbine fleet, assess risk for hardware non-conformity acceptance, and track engine progress through the shop.Help maintain contractually guaranteed equipment reliability of gas turbines, centrifugal compressors, load gearboxes, and related auxiliary systems by providing maintenance and troubleshooting actions to the customer during operations and outages. Share investigation outcomes and lessons learned between the two customer sites to help mitigate issue occurrence. Communicate applicable equipment service bulletins, technical letters, and safety bulletins, plan their implementation with customer based on outage or repair schedule, and track compliance. Provide real-time hardware dispositions on installed equipment to assess continued serviceability. Work with product lifecycle team to analyze associated risk with planned maintenance interval extensions for customer equipment.

Houston, Texas, United States

Diagnostic engineer assigned to largest CSA contract and leading LNG producer inthe US.Customer entry point into RM&D service. Responsible for anomaly notifications, trip analysis, document delivery, issue tracking, and reporting.Worked with field service engineers, technical account, and customer stakeholders to carry out issue analysis, support customer operations, and expedite issue resolutions.Provided in-person support for emissions testing and certifications for LNG trains during installation and commissioning activities.Helped commission the RM&D service for customer trains under contractual monitoring.Customized and created diagnostic rules specific to assigned contract fleet.Performed data analysis for engineering investigations on customer issues.

Houston, Texas, United States

Front line engineer remotely monitoring operational equipment data for oil & gas customers enrolled in our 24X7 RM&D service.Performed real-time data analysis using time series plots, polar plots, X/Y plots, and performance curves to diagnose equipment issues.Prepared customer notifications including technical assessments, recommended actions, data analysis, control logic, equipment diagrams, and other supporting documentation to expedite issue resolution.Prepared monthly customer reports detailing new equipment issues, updating existing open issues, and interpreted long-term equipment performance data highlighting any inconsistencies.

Houston, Texas, United States

Industrial equipment distributor sales engineer working with OEMs of centrifugal air compressors, desiccant air-dryers, boilers, and filters.Worked with customers to find equipment offerings for their specific applications and OEMs to develop equipment proposals.Supported field service and outside sales team by tracking customer equipment PM schedules and issuing proposals.