• Understanding the job description, requirements and qualifications from different departments• Sourcing of candidates through referrals and postings in job websites, and in charge of the full spectrum of hiring processes• Preparation of offer letters and packages• Manage payroll, including calculations for monthly pay, overtime claims, NS men’s make up pay and etc.• Handle claims, annual and medical leave records, and all Human Resource related letters and documents• Review, verify and staffs’ claims• Understanding different department needs, and assist in operations when needed• Working closely with different directors in implementing key change management strategies, including setting workflow process or SOP• In charge of conducting compliance/audit checks on F&B outlets• Conduct checks on all CPF records and handle IRAS tax clearance filing • Maintain and update all employee records into inhouse system• Assist in setting up new projects involving hiring and compliance processes• Function as key contact point for all employees’ related work issues and complaints• Acted as key contact point for all employees’ related work issues, complaints, and grievances• Assist in consulting with insurance agent for annual workplace insurance renewals• In charge of license renewal and payments• Assist in the applications of foreigner worker passes, issuances, renewals, or cancellations• Collaborating closely with tertiary schools on internship program

• Serviced customers for all walk-in enquiries and requests relating to SingTel devices• Managed customer disputes and complaints • Assist in data entries• Performed data entries into SingTel systems (PAWs, FMS)

• Performed as technician to install system software update • Performed system maintenance and software update jobs• Responsible for diagnosis and solution findings for system errors and technical problems • Assist in setting up computers