Performs network installation, technical support and security monitoring of COTS and MOTS products. Analyzes security event information, assesses risk, develops mitigation plans and counter measures. Provides technical advice, guidance and IT security related concepts to customers and team. Performs network hardening through firewalls, intrusion detection, anti-virus software, and data encryption. Develops standard operating procedures for and selects vendors after conducting vendor security review using tools Nmap, Nessus, BurpSuite. Creates custom tools with python scripting language. Reviews system architecture for for compliance with ISO 27001. Performs installation and troubleshooting services of security network including IDS/IPS, Firewalls and Antivirus.

Served as a communicator between customers who need repairs performed on their vehicles and the technicians who will provide those repairs. Understood costumer problems and committed to solving them. Translated customer needs into work orders for technicians. Prepared quotes for customers and billed customers when work was complete. Provided excellent customer service from intake to release of vehicle, and performed any additional follow up. Listed carefully to customer descriptions and assessed the vehicle to determine the best repair plan. Advised the customer on the auto repairs that were recommend and offer a pricing quote. Communicated with parts sellers and technicians to make sure everything needed is on hand. Provided updates to customers as their work was completed. Answered detailed questions about services performed and price information. Maintained customer records by keeping all files organized. Scheduleed appointments over the phone.

Directed upwards of 210 personnel from new trainees to advanced senior leaders in setting weekly priorities, assigning responsibilities and ensuring accomplishment of all tasks. Ensured 100% accuracy of data, in-processing personnel, records and equipment using Excel spreadsheets for algorithms and formulas. Coordinated with numerous other agencies and companies. Conducted incident management in order to restore in-processing systems prioritizing immediate need systems for training exercises.

Administered, organized, maintained and trained others in the installation, operation and maintenance of all forms of Army communications systems in accordance with standardized policies and procedures. Provided detailed notes and reports producing intelligence reports and forensic examinations. Provided technical support for LAN, servers, printers, laptops, mobile devices and telecommunication services. Implemented IT security through system and network hardening. Protected sensitive data by ensuring confidentiality, integrity and availability. Responsible for all forms of communication for team. Ensured security compliance of network including LAN/WAN/VoIP.

Managed all aspects of a six-man RED team. Conducted penetration tests of both IT security and physical security on 1/3 of the United States Army Yearly. Provided detailed notes and reports producing intelligence reports and forensic examinations. Provided technical guidance and support to subordinates in administrative matters. Managed the accountability of $4,000,000+ in organizational equipment, weapons, optics and vehicles during adverse situations. Trained peers and senior leadership in security compliance using real world situations. Conducted information gathering on individuals and groups.

Team leaders are in charge of leading by example. Tasked with being the authority over subordinates and overall responsibility for their actions. Focused on accomplish assigned missions using initiative without needing constant guidance from above. Position requires immediacy and accuracy in all his actions. Responsible for all the teams successes or failures. In charge of accountability and care of individual servicemen, weapons, and equipment. Subject matter expert on all the team's weapons and drills. Leads team in movement in high stress situations and assists the squad leader as required. He is prepared to assume the duties of the squad leader at any time. Monitored closed circuit television, and other technologies to ensure security. Controlled access to secure locations.

Developed power point presentations that engage service members and family. Provided accurate and reliable information for clients by being and expert in field. Collected and protected sensitive personal information. Supported and provided clerical, administrative and technical duties.

Carried out various activities related to such areas as shipping and receiving, materials handling, warehousing and inventory control, and property management. Operated various items of light and heavy equipment for routine site maintenance and repair activities. Maintained various supplies as appropriate to the needs of the unit. Coordinated and expedited purchase of assorted day-to-day supplies and equipment. Maintained cleanliness and serviceability of facilities, grounds, and equipment as assigned. Performed routine customer service-related activities. Performed various general office support as assigned. Acted as courier for the company in the pickup and delivery of documents, materials, equipment, and supplies. Performed routine, minor maintenance, installation, and repair of vehicles and equipment for the shop. Assisted with and/or coordinates larger on-site maintenance/repair.