Jared Turner Email & Phone Number

United States

United States

United States

Melbourne, Florida Area

• Created new ways to sustain an increase in shipments from 150 packages to 400 packages daily
• Redeveloped warehouse layout to assist with product flow when receiving and shipping also increasing work area by 50%
• Determined and implemented new strategies to reduce variety of packing material available resulting in reduced expenses
• Researched and designed new ways to streamline new product imports using Microsoft Excel, SQL, and JSON

San Antonio, Texas Area

• Interpreted annual sales data to be able to deliver a new sales goal 5% higher than previous year
• Provided monthly employee trainings to improve selling ability resulting in 10% increase per transaction
• Trained new employees on different selling techniques as well as ways to upsell add-on solutions for each sale maintaining an average 10% per transaction

San Antonio, Texas Area

• Resolved customer complaints and concerns daily by monitoring customer NPS
• Coordinated with managers when necessary to resolve difficult customer problems or complaints efficiently raising company NPS to satisfactory
• Utilizing customer service techniques to decrease returns and convert into exchanges
• Increased weekly revenue by analyzing sales data presented in Microsoft Excel to determine new sales goal
• Trained new associates on the POS systems as well as Store Pickup and Customer Service

Master Of Science - Ms, Information Technology

Bachelor Of Business Administration - Bba, Cyber Security