MTV VMA 2024 - Utility

Managed technical production for PFL Domestic Shows, ensuring seamless execution and high-quality broadcastCoordinated international transmission, overseeing successful distribution and delivery of PFL contentServed as IT Manager for PFL, PFL MENA, and PFL Europe, providing strategic technology leadership and supportEngineered digital systems to enhance operational efficiency and optimize performance

Supported live in-studio, remote, and taped shows for a major media company.Conducted maintenance and optimization of EVS systems for ingest servers and playback during high-stakes events.Designed and implemented a remote Protools workflow for the Audio Department, enhancing efficiency during the Covid pandemic.

Provided technical support for live broadcasts from the studioAssisted in remote support for on-air callersSupported local studio broadcasts and other productions

Managed video and audio web encoding appliances into multiple formatsProvided tier 3 level operational support for video and audio web encodingSuccessfully troubleshooted encoding platforms on a regular basis

Supported and executed live and pre-recorded programming for renowned shows including 106 & Park, BET Awards, Hip Hop Awards, and BET Honors for a period of 6 years.Managed studio and control room build-out, served as a master control operator for both live television and radio, and designed workflows for EVS on remote productions.Conducted daily and preventive equipment maintenance for cameras, switchers, routers, and desktops, as well as provided IT support for broadcast equipment and managed technical aspects of live and pre-recorded projects.

Supervised transmission of 50+ television programs per weekOversaw incoming feeds from 10+ outside broadcasts and sourcesEnsured 100% maintenance and functionality of transmission equipment

Designed and implemented broadcast systems to optimize efficiency and reliability.Conducted troubleshooting and maintenance to ensure uninterrupted broadcasting operations.Collaborated with cross-functional teams to integrate new technology and streamline processes.

Provided advanced technical support for cable boxes, remotes, DVRs, modems, routers, and antivirus installationAddressed customer inquiries regarding billing and upselling additional servicesDocumented and quantified troubleshooting solutions implemented for each support call

• Performed system checks on camera packages / Pre & post rental (Broadcast and prosumer) • Customized ENG packages as per client’s requests.• Assessed Client’s needs, proposed and implemented plan of action. • Provided technical support as needed.• Research & Development • Office Support IT (email, Lan support, printers)