Intake & Innovation Lead, Talent & Learning Studio – High Tech Client •Member of 3-person leadership team for program with 100+ team members, managing $12M+ year in project work•Led design of processes and infrastructure for team supporting 90+ clients, delivering company-wide learning programs•Engaged with learning Program Owners to assess needs and create solutions across learning design, development, delivery and technology projects Learning & Knowledge Management Assessment Lead – High Tech Client •Led strategic assessment to identify areas of improvement for a 100+ person L&D function supporting 35,000 support agents •Facilitated interviews with 26 client leaders and stakeholders, including VP level executives•Identified $5M+ in potential savings to reallocate to a prioritized set of actions that address key gaps Technical Learning Product Design & Development Lead – High Tech Client •Designed new learning product offering to prepare client customers, partners, and employees to pass certification exams•Led team of 10+ Instructional Designers, Graphic Designers, and technical Subject Matter Experts to develop 21 course offerings •New learning product reached 15,000+ learners after 4 months in market, with 4.4 / 5 learner satisfaction score Personalized Learning Project Lead – High Tech Client •Oversaw project focused on delivering personalized learning through skills assessments•Designed content architecture, gathered technical requirements and conducted fit-gap analysis to identify a technology solutionOperating Model Design Lead – Social Media client•Built operating model for a client organization that manages learning operations for over 100 learning programs, delivering 5,000 training sessions a year to 35,000 global employees •Developed job descriptions for a new team of 40 global resources, including 7 roles•Designed and documented detailed processes for new job roles, and oversaw onboarding of resources

Learning Transformation Lead – Computer Hardware client•Led design and launch of a Sales University for 4,500 internal sales people and 20,000 partner companies •Responsible for defining the approach and executing the offering strategy, pricing, infrastructure, marketing, sales enablement, support, and analytics•Managed planning and execution of salesforce wide statistical assessment to identify competencies and activities that differentiate high performers Sales Enablement Lead – Software client•Managed sales enablement program focused on preparing 5,500 field and partner sales, pre-sales and post-sales audiences to sell and deliver cloud software solution •Determined impact to internal and external audiences and designed and executed plan to prepare audiences to engage customers •Managed team of 3 people

Acquisition Change Management Lead – SaaS Software client•Led Change Management workstream for Salesforce.com integration for a $2.5B acquisition, the largest in client history•Assessed the impact to client and acquired company audiences of integrating all sales and post-sales processes, policies and systemsChange Management Specialist – Data Storage client•Designed and executed Change Management strategies focused on increasing adoption of client’s flagship OS product•Assessed impact of key program initiatives to client and partner audiences, created training and communication plans to drive education and awareness, and engaged network of stakeholders across business units Business Readiness Consultant – Data Storage client•Analyzed existing Change Management processes within client Sales Operations group and integrated industry best practices•Created detailed documentation for newly defined processes for client team to leverage

Learning Coordinator – Data Storage client •Designed and executed training strategy for deployment of new Quoting tool •Developed resource materials and training courses to educate internal and partner users Vendor Selection Analyst – Resources client •Gathered functional requirements by working closely with client SMEs to help select new enterprise wide ERP system•Developed vendor RFI templates, and coordinated in person demonstration sessions with vendors Finance and Enterprise Performance Analyst – Products client•Conducted a strategic assessment of the client’s customer self-service accounts receivable portal•Assessed the current solution, researched leading practices, and determined fit/gap of potential applications that better suited client requirements

Provided analysis of sonystyle.com Education Purchase Program by researching market best practices, reviewing competitor strategies and leveraging third party market research publications

Analyzed specific markets where clients maintained holdings and compiled key metrics and differentiators to support design of new SaaS offering