Cruise specialist assisting customers with vacation bookings and luxury itineraries. I provide a welcoming and positive experience to passengers regardless of whether they’re booking their first or fiftieth river cruise.

High-performance leadership managing a team of ten technicians, hands-on organization of their daily, weekly, and monthly routes. Driving sales, service, and training both in and out of the field. Also responsible for monitoring performance analytics to drive successful programs and find creative solutions to areas needing improvement.