Jared Rushton Email and Phone Number
I am a dedicated Senior Services Project Manager in information technology, passionate about driving impactful change and delivering innovative solutions. I am dedicated to creating value and fostering growth in every project I undertake while ensuring the customer is having a good experience. My journey is marked by a strong commitment to excellence, continuous learning, and a genuine enthusiasm for leading-edge technology.Throughout my career, I have had the privilege of working on a variety of projects that have sharpened my abilities in project management and leadership. I excel in dynamic settings where I can utilize my problem-solving skills to drive team success and foster organizational growth. My ability to analyze complex challenges, develop innovative strategies, and collaborate effectively with diverse teams enables me to consistently deliver impactful results and contribute to the long-term success of the organization.Outside of work, I enjoy going boating with my family, playing disc golf, and traveling outside of the country, which helps me maintain a balanced and well-rounded perspective. Feel free to reach out if you would like to connect, discuss industry trends, or explore potential collaboration opportunities. I look forward to engaging with you!
Bcforward
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Project ManagerBcforward Nov 2024 - PresentIndianapolis, In, Us
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Senior Project ManagerUkg May 2023 - Jul 2024Spearheaded the creation of an internal team dedicated to providing comprehensive support for our developers. The initiative involved identifying key areas where developers needed assistance on issues for integrations to ensure effectively and timely support. As a result, we improved time to resolution for integration issues overall. Developed and implemented strategies to enhance customer success and reduce escalations by analyzing feedback and addressing pain points. This resulted in optimization of support processes, significant customer satisfaction improvement, and a decrease in escalated issues.I implemented an internal book club as well as a movie trivia club which aimed at improving internal satisfaction and enhancing employee retention. By fostering a positive work culture, and promoting open communication, we saw a significant increase in employee morale. -
Project ManagerUkg Sep 2019 - May 2023
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AssociateInfosys Aug 2018 - Sep 2019Bangalore, Karnataka, InDiverging between new technologies, and learning what best suites me when dealing with clients. By using my previous experiences, I have been able to harness the importance of communications between a service provider, and the end user.•Communicating through various departments in order to complete different tasks, and manage allocation of time to projects.•Learning new technologies in order to resolve the wants and needs of various clients.•Working with many Amazon Web Services such as DynamoDB, S3, API Gateway, and Lambda Functions. -
System Analyst (Intern)Proxurve Solutions, Inc. Dec 2017 - Jul 2018Indianapolis, Indiana, Us• Provide phone support to end users on hardware, software and computer system issues• Install new computer and networking equipment• Provide support to ensure managed devices are kept up to date with security patches• Remotely access client computer networks to troubleshoot hardware, software and computer systems -
Information Technology Infrastructure (Intern)Ncaa May 2017 - Aug 2017Indianapolis, In, UsContinually working with the infrastructure team completing various tasks in NCAA headquarters. I have been working on several projects such as re-imaging incoming interns laptops, setting up equipment for new employees, or configuring accounts. On top of that I have been updating knowledge base articles in which are used to get a better understanding of current issues going on in the workplace. -
Swim CoachFlashes Aquatics Aug 2014 - Mar 2017Successfully coached and overlooked 40 swimmers at between the age of 10 and 14 years old. I created practices, assisted in proper learning techniques, and accommodated a motivated environment in order to be set up for success as growing individuals.
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Task ManagerHoosier Home Helpers Aug 2014 - Dec 2016Support family run business improving and selling distressed homes. I also complete various tasks within renovation projects, as well as budget accounts on the development of these homes.
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Finance Manager (Student Run Business)Java Threads Sep 2015 - Dec 2015Within the company I helped create, Java Threads, I track finances and manage budgets for a student run business. We develop and sell burlap tote bags through rural and online markets. Over the course of a semester we earned more than $3,500 in revenue for our bags.
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Customer Services AgentSmock Golf Courses May 2012 - Jul 2014Responsible for connecting with individuals on the golf course, making sure they had an enjoyable experience. While the customers were playing golf, I would prepare carts to make sure they were in pristine shape and ready to be used. As an employee, I would also help organize golf outings for major companies that would reserve the course.
Jared Rushton Education Details
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University Of Southern IndianaMaster Of Business Administration - Mba -
Butler University - Lacy School Of BusinessEntrepreneurship/Entrepreneurial Studies And Management Information Systems
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Franklin Central HighschoolGeneral
Frequently Asked Questions about Jared Rushton
What company does Jared Rushton work for?
Jared Rushton works for Bcforward
What is Jared Rushton's role at the current company?
Jared Rushton's current role is Senior Services Project ManagerDetail- Oriented | Project Management | Leader | Critical Thinking.
What schools did Jared Rushton attend?
Jared Rushton attended University Of Southern Indiana, Butler University - Lacy School Of Business, Franklin Central Highschool.
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