VMware ESXI 5.5 -6.5, Server 2003- 2016, Exchange 2007,2010,2016, & Exchange Online, SharePoint Online, Windows Terminal Services and RDS, Powershell, Labtech, ConnectWise, Putty, SonicWall, Juniper, Palo Alto, IT Glue, MAC OSX, Windows Deployment Server & MDT, Group Policy, Print Server, ShoreTel, VMWare VDI, Dell iDrac, Veeam, Intronis, Citrix, GroupWise, Lotus Notes• Tier 1/2/3 support for a Managed Service Provider• Mentor and train new employees• Maintain, install, and document computer/networking, hardware/software, and application software• Analyze and solve technological and maintenance issues• Performed virtualization of two 2008 R2 domain controllers.• Primary Technician for a Clustered Citrix XenApp environment• Primary Technician for VMware VDI with 30 users, assisted in deployment• Maintained and troubleshot Exchange servers from 2003-2016 as well as Cloud hosted• Migrated 6 businesses from hosted or on-premise to Exchange Online.• Migrated business with 250 users from Exchange 2010 to 2013• Implemented onsite/offsite backup of virtualized servers using Veeam• Restructured AD and implemented groups for small business 30, then continued to restructure file storage to meet needed division of data, then deployed mapped drives via Group Policy• Maintained and updated WSUS servers for 2 companies.• Setup and Configured Palo Alto Firewall to perform Policies based of users in active directory.• Configured SonicWall firewalls• Configured new network as well as new vlan on Juniper switches for phone deployment• Implemented Active Directory at small business to move from workgroup to a domain• Upgraded several environments ESXi and vCenter versions

Daily duties include:Troubleshoot hardware and software issuesReimage computersWork with teachers and devise ways to better implement technology into their classroomsManage Google accounts for Google AppsManage student profiles through Active Directory

Test equipment after it has been deemed bad by field technicianProvide Tier 3/4 technical support for test and turn up techniciansOpen tickets with vendor to help troubleshoot problemsAssist in new market turn-ups and additional equipment turn-upsUse various meters to test equipment (Multimeter, RF Meter, HPNA Meter)

Job duties include:Project manager of a scripting team projectHelp desk supportRepair customer computers