Residences Concierge
Current• Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.• Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction.• Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities.• Answer, record, and process all calls, messages, requests, questions, or concerns.• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.