Jared Cisneros Email & Phone Number

Lindon, Utah, United States

At Crumbl HQ, I play a crucial role in enhancing the customer experience by managing the strategy and execution of online reviews across all locations. Working closely with the CX team, I gather and analyze customer feedback, identify trends, and conduct root-cause analyses. I optimize review visibility, develop scalable strategies, and provide insights to drive business objectives. Together, we're creating a top-notch customer experience both online and in-store. #CustomerExperience #ReviewsManagement

Lindon, Utah, United States

Utah, United States

A video game pop-up shop that specializes in Japanese retro games & collectibles.

Lehi, Utah, United States

Lehi, Utah, United States

American Fork, Utah, United States

Lehi, Utah

Greater Salt Lake City Area

Title: Fraud Analyst Location: Draper UtahPart of a new Payments & Risk Team at our Jet.com office to support WMT's Home Office in Bentonville, AR. • Comply with company policies, procedures, and standards of ethics and integrity• Execute fraud review of complex risk orders placed on Walmart.com/WM.CA/ASDA in order to minimize financial loss• Identify trends and communicate them to risk team in order to drive fraud prevention• Minimize company financial impact and issues related to eCommerce fraud prevention• Provide customer service for eCommerce orders or requests• Resolve and document issues with payments (for example, chargeback requests, customer account adjustments)

Greater Salt Lake City Area

Title: Fraud Analyst Location: Draper Utah • Daily review of order information for potential fraud.• Researched and documented fraud trends.• Utilized Saleforce's Desk to review tickets for customer refunds, tax-exemptions, and subpoenas.• Helped develop new risk management processes.• Analyze and identify links between fraudulent transactions in order to prevent losses • Respond to questions and provide information to call center personnel, customer service managers and customersUtilized: Klipfolio, SQL, Excel, Emailage, Whitepages Pro, Accertify, Lexis Nexis, Know Thy Customer