Wore multiple hats in the role. Lead all project portfolio management, process improvement/operational excellence, and compliance.Successfully managed the portfolio of investment projects 15+ projects with a combined budget of $5 million. Developed and implemented a project management framework that ensured all projects were aligned with the company's strategic goalsManaged the compliance team to ensure adherence to all applicable state and national regulations, including Joint Commission, POEA, POLO, HIPAA, and state medical licensing bodies.Designed and implemented a new industry leading operating model including new organizational structure, leadership responsibilities, job function/design, and process redesign/improvement within an 11 month period.

Coordinate the enterprise’s financial, technical, and business needs to support decentralized program execution and foster operational excellence. Align strategy and execution by applying Lean and systems thinking approaches to digital strategy and investment funding, Agile portfolio operations, and governance of the portfolio. The "portfolio" is a collection of Value Streams; with each Value Stream delivering one or more products/solutions for external customers or create solutions for internal operational value streams.

Manage the transformation and business solutions team responsible for the most complex and high impact initiatives of the organization. ● Enabled the company to increase revenue from $100M to $300M in the last 3 years by integrating two acquisitions, redesigning the CRM system and pay factor rules engine, and re-engineering the domestic and international value streams. ● For international value streams, increased the number of deployed healthcare professionals by 50% since the beginning of 2018 and doubled revenue with no overhead increase. Implemented team-based problem-solving program that empowered front line managers to identify and own their improvement efforts, dramatically increasing team leverage.

Designed and implemented new unified international recruitment, immigration and deployment process for the US office and Philippines affiliate; enabled the organization to increase deliveries 4x by 2020. ● Architected and implemented a custom design of Microsoft Dynamics CRM 365; increased candidate throughput speed by 50% and decreased quality errors by 80%.

Built out transformation team responsible for new acquisition integration, IT product ownership, value stream ownership and cross functional project management. ● Redesigned compensation model (moved to pay-for-performance): team performance increased 33% compared to the previous model. ● Managed offshore outsourcing partner: re-engineered data/document entry process and developed real time KPIs to manage workflow. Reduced quality errors by 80% and reduced cost spend by 25%.

Subject matter expert for the post transformation continuous improvement model. Senior trainer and executive mentor for RCPS/A3 (root cause problem solving). Facilitated strategic deployment sessions with leadership to ensure alignment between SBU, regional, site and team goals.● Created a model and associated automated assessment tool that allowed for real time data capture and analysis of lean maturity across transformed teams. Reduced report turnaround time by 90% allowing teams to provide a comprehensive report out at the end of an assessment and reduced needed man hours by 30%.

Co-designed the post-transformation continuous improvement methodology to ensure the transition from “traditional” problem-solving to one based on lean/six sigma principles. Customized the Shingo Lean Maturity Assessment model to determine the effectiveness of lean transformations as well as identify opportunities for improvement. ● Lead maturity assessment evaluator. Teams assessed and coached had a 25% higher score on their follow up assessment compared with other assessment groups.

Led the installation of a new global quality system. ● Coordinated an international team of regional quality managers to develop and implement a unified global quality standard including preparation for multi-site global ISO9001:2008 certification. ● Designed and programmed an automated database that reduced the time necessary for Engineering Change Requests (ECR) and Production Part Approval Process (PPAP) by 40%.

Designed and built custom sales and inventory models to provide clients with a tactical plan to optimize inventory, lot-size, and safety stock requirements throughout their network.

Managed production planning team and led the operational excellence initiative for the company.● Established and led the SIOP (sales, inventory and operations planning) team that reduced line turnover time by 33% and increased utilization by 20%. Leading to on time delivery increase of 66%.

Led rapid improvement events (Kaizen) as the subject matter expert for visual management and the Shingo Model of process improvement. Typical project improved process efficiency by 50% in 30 days.

Managed supply chain teams at all production facilities. Led rapid improvement events (Kaizen) as the site Lean Champion and implemented the Lean/Six Sigma training and development methodology.● Implemented a multi-site procurement and distribution system to enable 100% YOY growth. Each site saw reductions in necessary man hours, on-hand inventory and space requirements by at least 55%