Jared Joyce Email & Phone Number

San Diego, CA, US

La Jolla, CA, US

• Provided daily leadership to Parking Services divisions including Campus Parking/Permit Sales, Campus Curbside, and Lost and Found.
• Conducted complex analysis to identify business opportunities and recommended new fiscal and operational methods, leading to major changes in parking strategies and procedures.
• Advised Parking Director on $20 million annual revenue collection and ensured compliance with BUS-49.
• Directed analysis and reconciliation processes between parking systems, managing $2 million in annual permits and a $5,000 daily change fund.
• Provided analysis and recommendations for computer programs and databases, collaborating with ITS to improve system performance.
• Managed sales operations and supervised staff for back office administration.

Concord, CA, US

• Reach 2022 metrics such as highest district sales comp, and highest percentage of new Gopuff user growth in the region.
• Support employee retention and engagement levels at or above industry average.
• Achieve the store’s financial performance goals in the areas of productivity, labor, and other expenses.
• Drive improvements in Omni KPIs, such as sales comp, units per transaction, overall customer satisfaction score, order picking time, order dwell time, drive time, order defect rate, and cost per order.
• Establish that Omni location operates in accordance with company policies and procedures.
• Ensure the team acts in compliance with federal, state, and local regulations, including ABC, Food Handling and Weights and Measures regulations.

Minneapolis, MN, US

• Supervised and coached 70-130 direct reports in exceeding key company metrics by providing superior customer service while driving sales.
• Optimized conversion percentages, revenue stream, and service level goals, by creating a culture or recognition and accountability.
• Identified potential business leaders and cultivated growth through extensive, personalized mentorship.
• Manage and create employee schedules and payroll.
• Demonstrated strong interpersonal, organization, conflict management, administration, and reasoning skills.
• Executed decisions to best fit company needs through exemplary cognitive capabilities, including problem, financial, and quantitative analysis.

Minneapolis, MN, US

• Spearhead all human resources operations, including recruitment, staffing, hiring, payroll, rewards and benefits, employee engagement, and controllable expenses.
• Oversee all store scheduling processes leveraging guest feedback, interpreting financial data and reporting, and identifying unique store trends.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Maximize employee performance by designing and deploying effective orientation for new hires and continued professional development training for all team members.
• Evaluate performance through extensive reviews, personalizing mentoring as needed.
• Foster a healthy, productive team culture via an open-door policy, mitigating conflicts between team members and the management team and resolving escalations with efficiency.

Minneapolis, MN, US

• Supervised and coached 65 direct reports in exceeding key company metrics by providing superior customer service while driving sales.
• Managed peers throughout the district with effective captainship, by developing and implementing personal best practices.
• Optimized conversion percentages, revenue stream, and service level goals, by creating a culture or recognition and accountability.
• Identified potential business leaders and cultivated growth through extensive, personalized mentorship.
• Manage and create employee schedules and payroll.
• Demonstrated strong interpersonal, organization, conflict management, administration, and reasoning skills.

Minneapolis, MN, US

• Oversaw a team with 50 direct reports, strategizing plans to maximize conversion percentages, revenue stream, and service level goals.
• Built a company sales culture by developing improved training and mentorship for business leaders; ensured that the team surpassed key company metrics.
• Administered regular operations, including payroll, inventory control, personalized recognition, guest de-escalation, utilizing business reporting and guest insights to improve store opportunities.

Chicago, IL, US

• Job Titles Held: Sales Consultant, Tool Consultant, Merchandising Associate.
• Enhanced the customer experience by utilizing approved consultative selling practices and guidelines to identify customer needs and recommend appropriate solutions
• Exceeded associate performance standards consistently by optimizing sales for credit, gift card, Shop Your Way Rewards, Protection Agreements, Sears Purchase Protect, delivery, and installation.
• Regulated all merchandise and signing standards within assigned departments.