*Leads communications and response for large incidents and outage events*Change Management Advisory Board Rep*Learning Champion*Organizational Disaster Recovery Lead*Steward for Application and Technology Portfolios in the Planview Enterprise One Platform*Project Manager for technology currency initiatives*Leads certification campaigns to maintain accuracy in Enterprise One Portfolios*Digital Accessibility Champion*M365 Power Platform Champion

*Steward for Application and Technology Portfolios in the Planview Enterprise One Platform*Project Manager for technology currency initiatives*Leads certification campaigns to maintain accuracy in Enterprise One Portfolios*Digital Accessibility Champion*M365 Power Platform Champion

* Manage projects in support of the Next Generation Network Program * Coach peers on best practices and tools* Managed global integration projects with team members located in Brazil, Europe and United States* Managed project to bring a new enterprise class data center online* Developed InfoPath and SharePoint solutions to define strategic network technology program and coordinate technical deployments in 150 office locations* Support facilitation for enterprise wide Disaster Recovery table top exercise

* Managed multiple projects assignments with budgets totaling $1.8M * Taught others how to leverage digital note taking software to increase productivity* Taught others how to leverage the collaborative features of SharePoint

* Led multi-year project to design, procure and implement IT infrastructure for a new strategic Data Center.* Led full lifecycle delivery of Canadian data center migration project with $2M budget* Led projects in support of a Business Service Management program* Plan and manage successful execution of three hundred server moves in support of a data center consolidation project to simplify disaster recovery capabilities, reduce system complexity and decrease operational costs.* Lead and influence matrix projects teams ranging in size from ten to fifteen members composed of professionals from a variety of technology portfolios and organizations across the enterprise.* Mentor for Project Management team on use of the SharePoint collaboration product in support of the project management discipline.* Member of enterprise SharePoint power user group. Exchange ideas and demonstrate advanced topics with users across the enterprise.* Member of Travelers customer experience research panel.

* Managed divisional partnerships with three strategic IT global sourcing vendors to support new sourcing demand and address outstanding resource fulfillment.* Enforced corporate global sourcing governance procedures and standards in division.* Met with senior leaders to discuss sourcing partnerships, new opportunities and strategic direction.* Reported metrics to IT leaders on sourcing spend and ratio of onshore to offshore resources in support of engagement amendments and renewal approvals.* Served as communication link between enterprise global sourcing office and line of business IT organization in support of new engagement startup and management of active engagements.* Facilitated monthly best practice forum to foster collaboration between new and experienced sourcing engagement managers.

* Provided subject matter expertise input into enterprise wide time management system roll out project.* Partnered with IT finance to develop reporting database in support of efficient project cost analysis.* Provided user consultation support on use of IT governance tool.