Jared Badia Email & Phone Number

Denver, Co, Us

Collaborated closely with Product Management and Operations teams to define requirements, execute A/B testing, conduct QA assessments, configure Salesforce, and facilitate change management for successful product launches and feature enhancements.Managed bug ticket intake through Jira Service Desk, ensuring Engineers prioritize and resolve issues promptly to maintain product quality and user satisfaction.Transformed Operations' feature requests into detailed user stories, aligning them strategically with Product roadmaps to meet business objectives effectively.Conducted comprehensive product demonstrations for cross-functional teams, bridging technical and non-technical stakeholders to drive product understanding and adoption.Implemented and strengthened project and program management processes utilizing industry best practice standards and tailoring the approach to meet organizational culture and needs.Engrained product development forecasting and risk models into our standard operating rhythm to improve team predictability and reliability against roadmap execution.

Contributed to product enhancement requests and big fixes through collaboration with both Customer Success and Engineering/Product/Design to ensure SLA's (improvement in efficiency and speed) are maintained by the User Ops team, and increase our customer's satisfaction. Quality Assurance for each product release was tested and completed prior to the new software release. Proficient with use of Jira as a means to track bug fixes and communication with the engineering team.

Denver, Colorado, United States

As a User Operations Specialist within Snapdocs I aided our clients (notaries and escrow officers) through our software and ensured that any closings that came through, went swimmingly smooth. Handled over 2,000 closing per day.Partnered closely and worked with Customer Success to provide invaluable data on our users to instill value in our software and product. Used this data to help troubleshoot potential bottlenecks within our workflow for both our clients and our employees to ensure we are handling closings smoothly and efficiently as possible. Through working with Customer Success I oversaw notary credentialing, and made sure all of our notaries within Snapdocs had their required credentials.

Greater Denver Area

As a remodeling consultant I was responsible for developing a personal relationship with our customers in order to aid their decisions for energy efficient home remodeling in a one-call-close environment. Knowledgeable with all exterior remodeling products (Siding, Roofing, Windows, Doors, Gutters, Solar, etc.). I was on pace to be a Million Dollar Rep. putting up over $580k+ within my first 6 months in this position through one call closing.

Greater Denver Area

Power Home Remodeling is the 2nd largest exterior remodeler within the United States, and has recently been named 50th best place to work by Fortune magazineResponsible for lead generation for all exterior remodeling products, through door-to-door, events, as well as retail locations.I was personally responsible for over $1 million in lead generation that amounted to a sale. I was also a part of 4 different teams over my year within this role that lead to each quarter, as a team, producing over $1 million.

Boulder, Colorado

Best In Grow is a part of the canopy accelerator program and is a start up within the cannabis industry. Best In Grow is an all inclusive website where brands can go see how their latest cannabis infused edibles are doing among the market in order to better shape their product and gain insight into the data of sales and reviews of their product. Was responsible for email marketing, and content creation through the use of Adobe suite products. On top of this I would also act as a point of contact for dispensaries we’re trying out it new platform and would help them with the on-boarding process.

Loveland, Colorado

Was a part of the inside sales team and primarily worked over the phone as an online marketing consultant to my clients. Responsible for developing a marketing strategy and brand identity through email marketing to my clients who have had interest in using email marketing to further their companies ROI and online presence. Mainly worked with smaller businesses (1-50 employees) and acted as a point of reference for both the sales aspect and customer service rep

Burlington, Vermont Area

Worked collaboratively with event coordinators to assist with sound, lighting and general set-up of UVM campus events. I work proficiently with sounding and lighting.Acted as a direct face of the University Event Services department by making sure the customer’s event was going swimmingly smooth.

Vergennes, Vermont

Directed marketing and branding of the product by utilizing my skill sets within adobe suite software to create weekly, monthly and seasonal campaigns and promotions.In charge of creating wholesale product brochure using Adobe Illustrator and Adobe Photoshop as well as Amazon listings for products and product descriptions.

Burlington, Vermont Area

Responsible for enthusiastically watching campers on a daily basis. Majority of these campers were from low-income families that were considered to have low socioeconomic status within the community.Acted as a support system for campers in their time of need, as well as effectively communicating the camper’s emotional needs to their parents.

Burlington, Vermont

Partook in a research project at the University of Vermont Medical Center that examined how mindfulness can play a role in pregnancy. Explored a specific biomarker that was previously found to be associated with stress during pregnancy. By having mindfulness training within certain pregnant individuals, it lead to a much healthier post-natal life in the infant as well as the mother.

Bedford, Massachusetts

Helped research customer habits and trends to increase sales and overall customer satisfaction for company products. Created a reward system for returning customers in order to ensure future sales of the customer. Consistent high performer, exceeding or overachieving the daily store sales goals. Increased store revenue by focusing on customer satisfaction.

Bachelor’S Degree, Psychological Sciences, Senior

Activities and Societies: Alpha Gamma Rho Graduated wit a degree in Psychological Sciences, with a focus on both Social Psychology.

High School