Managed a single-provider pulmonary clinic. Performed all patient scheduling, including appointment confirmation. Worked at the patient reception desk and coordinated patient flow throughout the office. Collected copays and verified patient insurance. Coordinated all pre-visit radiology studies. Assisted patients to enroll in pharmaceutical patient assistance programs.

I was a bartender at all three locations. I supervised other employees in this role to provide customer service in a friendly local sports bar atmosphere.

I supervised floor staff and bartended at a high-volume restaurant.

I provided direct patient care in a Level 2 Emergency Department.

I supervised Registered Nurses in the only Level 1 Trauma ER in Oklahoma at the time.