Jared Broderick Email & Phone Number

Phoenix, Az, Us

Tempe, Az

School of Electrical, Computer, and Energy Engineering (ECEE) in the Ira A. Fulton Schools of Engineering (600+ faculty/staff/students)Including: Connection OneCenter for Solid State Electronics Research (CSSER)Flexible Display Center (FDC)LightWorksPower Systems Engineering Research Center (PSERC)Quantum Energy and Sustainable Solar Technologies Center (QESST)Sensor, Signal and Information Processing Center (SenSIP)• Continued maintenance and improvement on previously created databases• Managed and supervised daily activities, grew (hired/fired full time and student workers in a team of 5-7), maintained, directed, trained, and delegated IT department and associated responsibilities• Attended campus wide technical meetings, participated in task groups, and senior member of ASU’s Technical Advisory Group• Provided quotes for software and hardware (single projects as large as ~$300k+)• Wrote student worker handbook, clarifying expectations of student workers• Implemented employee reviews for student workers• Revised and added to departmental handbook of operations, SLA, and IT Policy• Duties as noted for the “System Support Analyst“

Tempe, Az

School of Electrical, Computer, and Energy Engineering (ECEE) in the Ira A. Fulton Schools of Engineering (600+ faculty/staff/students)Including: Connection OneCenter for Solid State Electronics Research (CSSER)Flexible Display Center (FDC)LightWorksPower Systems Engineering Research Center (PSERC)Quantum Energy and Sustainable Solar Technologies Center (QESST)Sensor, Signal and Information Processing Center (SenSIP)• Lead university-wide search for vendors of encryption key management solutions for Windows, Mac, and Linux machines• Participated in LINAU (Leadership In the New American University) training• Held one on one meetings with end users assessing needs for simplified or automated tasks (such as email)• Utilizing methods and techniques of process/quality improvement created, modified, maintained, and supported (including the writing and editing of SQL code) the following interconnected relational databases and their related VBA coded front ends: Operations DB (including employee pay information, RID account tracking, space survey, package deliveries, equipment checkout, and available stored furniture), Classes DB (automation of emails for class and textbook assignments for faculty), Faculty Evaluation DB, Job Interview DB, Management DB (for use in tracking employee progress)• Deployed virtual desktop environments using VM Ware to assist in database development• Managed and supervised daily activities, grew (hired/fired full time and student workers in a team of 3-6), maintained, directed, trained, and delegated IT department and associated responsibilities• Attended campus wide technical meetings, participated in task groups, and senior member of ASU’s Technical Advisory Group• Provided quotes for software and hardware (single projects as large as ~$250k+)• Revised and added to departmental handbook of operations, SLA, and IT Policy• Duties as noted for the “Technical Support Analyst, Senior”

Tempe, Az

School of Electrical, Computer, and Energy Engineering (ECEE) in the Ira A. Fulton Schools of Engineering (600+ faculty/staff/students)Including: Connection OneCenter for Solid State Electronics Research (CSSER)Flexible Display Center (FDC)LightWorksPower Systems Engineering Research Center (PSERC)Quantum Energy and Sustainable Solar Technologies Center (QESST)Sensor, Signal and Information Processing Center (SenSIP)• Managed and supervised daily activities, grew (hired/fired full time and student workers in a team of 3-5), maintained, directed, and delegated IT department and associated responsibilities• Technical lead for department, maintaining contact with other departments to assist ours• Wrote departmental handbook of operations, SLA, and IT Policy• Provided quotes for software and hardware (single projects as large as ~$50k+)• Designed and implemented an informational website for all of ECEE on general IT and departmental information including an FAQ, lists of available software for install, department policies, and an organizational chart• Developed and presented IT orientation for new TAs and RAs• Started an IT quarterly newsletter for ECEE relaying information to all Faculty and Staff • Assisted in repairing departmental relations with Lenovo• Trained faculty, staff, and graduate students in the use of applications, hardware, security, and policy• Modified office payroll relational databases in MS Access (which I had previously built) to include space survey information fed by payroll data• Assisted with recovery of data both from corrupt files and hard drives• Recommended free or already licensed alternatives to widely used products such as Adobe Photoshop• Used, promoted, and supported ASU purchased software solutions such as MS SharePoint, One Note, and Blackboard• Duties as noted for the “Technical Support Analyst”

Tempe, Az

School of Electrical, Computer, and Energy Engineering (ECEE) in the Ira A. Fulton Schools of Engineering (600+ faculty/staff/students)Including: Connection OneCenter for Solid State Electronics Research (CSSER)Flexible Display Center (FDC)LightWorksPower Systems Engineering Research Center (PSERC)Sensor, Signal and Information Processing Center (SenSIP)• Though mostly in a team (with 2 other techs) worked last 5 months in title/position with only a single part time student worker to assist in supporting ~600 employees/~1000 Computers• Directed student worker in technical duties• Created and maintained relational database in MS Access for office payroll• Wrote technical documentation• Created and presented an information security PowerPoint training for staff• Trained faculty, staff, and graduate students in the use of applications, hardware and security• Maintained inventory and AD listings• Hardware and software support• Prepared installation packages• Provided quotes for software and hardware

Phoenix, Az

University College, Office of the Executive Vice President and Provost, and the Administrative Technical Support, UTO (President’s Office (250+ faculty/staff)).• Worked primarily on my own with little to no supervision• Maintained server backup tapes, current PC images, two computer labs (40 computers and 4 printers)• Directed lab assistant and student workers in technical duties• Wrote technical documentation for maintenance and installation of utilized software within the department• Provided quotes for software and hardware (PC and Mac)• Trained faculty and staff on use of applications• Supported Macintosh computers• Hardware & software support• Certified Microsoft 5105B: Deploying Vista Business Desktops

Montgomery, Al

First level hardware & software support for large financial corporation

Carbondale, Il

Tutored SIUC students in Java, Dreamweaver, Intro Statistics, Adobe Pagemaker, & Access

Carbondale, Il

Hardware & software consulting, training, computer and network maintenance for Wheetley clients, including large and small business, hospital, physician, legal, educational, and home environments. Applications utilized: Spybot Search and Destroy, AdAware, Grisoft’s AVG, Panda anti-virus, Norton anti-virus, McAffee anti-virus, Trend Micro anti-virus, Microsoft Office 97, 2000, 2003, Corel Word Perfect 7, 8, 10, 12, HP Direct Jet management software, Zone Alarm firewall, WestLaw suite

Carbondale, Il

Created dynamic web pageApplications utilized: Suse Linux, Apache web server, MySQL, and PHP

Carbondale, Il

Provided over the phone technical support to SIU studentsApplications utilized: Remedy and VMware

Springfield, Il

Assisted full time technicians in imaging computers, troubleshooting and replacing computers and components, inputting work orders, taking inventoryApplications utilized: Norton Ghost, Deep Freeze, DK Helpdesk

Big Rapids, Mi

Administered server, 17 work stations, maintained and recreated web page. Applications utilized: Windows NT4 server, MS FrontPage, Hotdog Pro, All Web Menus, Cyber Patrol

Big Rapids, Mi

Maintained computers and inventory for College of Arts and Sciences, Library faculty & Staff, & Honors Program. Received unsolicited letter of commendation for outstanding customer service. Applications Utilized: Novell Client, TrackIT, Heat, Lotus Notes

Eastern Idaho

Proselyting and Service

Big Rapids, Mi

Maintained computers, Novell administration, Network installation and repair

Ms

Bs

Aas