Jared Storey Email & Phone Number

South Carolina, United States

I lead IT Service Management workstreams for corporate clients in healthcare, banking, power and utilities, and insurance. CIO Advisory Solutions, ServiceNow IT Workflows, and Agile Project Management Services-Manage teams of global developers to assess client environments, gather requirements, build and implement ServiceNow Solutions-Lead Process & Taxonomy Workshops that modernize clients' service portfolios-Develop Business proposals to secure new work and maintain pipeline health-Comfortable presenting at an executive level as well as mentoring and coaching junior staff-Co-Founder, KPMG Charleston Veteran's BRG-Driving continuous improvement and scaling the impact of great ideas are topics I love to chat about!

North Charleston, South Carolina, United States

Serve as liaison to the 787 program's manufacturing and fabrication business units for all activities with IT requirements.-Develop and drive IT agenda with senior business stakeholders.-Ensure IT strategy meets customer expectations by working with cross-functional teams and verifying solutions meet desired outcomes.-Serve as a continuous connector between IT and the business. Energized by focusing on partnership and facilitation to simplify and improve business processes.

Selected to class of 2020 IT leadership development rotation program . Developed broad experience in large IT organizations with roles in the IT Service Management Office and Global Collaboration Services group-Developed ITSM knowledge as a Service Management Liaison to the End User Services IT Portfolio-Led ITSM maturity assessments. Delivered insight to Service Owners and made recommendations to adopt best practices and next step actions to improve score-Attended ServiceNow Fundamentals training. Created workflows for ordering IT Hardware, documented requirements and updated/validated approvals and fulfillment groups-Agile Coach for End User Services organization digital transformation efforts. Lead and mentor Service Desk Agent team in understanding SAFe terminology and agile roles/processes. Created MVP product backlog of features aligned with organization’s objectives. Maintained product team’s Jira/Confluence and Azure DevOps instances-Led security review effort to adopt a cloud based project management tool, enabling successful business unit deployment to field technicians. Organized series of working sessions between information security and software vendor, implemented custom security rules and security review process. Identified and followed up on action items and pending decisions throughout

Business Resource Groups are voluntary, employee-driven teams that promote professional development and foster a sense of belonging for its members. Boeing Generation to Generation (BG2G) is an inclusive and collaborative BRG, where teammates from different generations appreciate and benefit from each other's unique backgrounds and talents.As a member of the first BG2G enterprise executive leadership team, our goal was to stand up and scale this new BRG community. We grew membership 3000+ the first year, helped establish 20+ US chapters and one Europe chapter, and managed the financials for the organization at the enterprise level. We developed strategic and operational goals to support the development of our chapter locations and its members.

Greater St. Louis Area

Summer 2017 IT Intern, Incident Management Team-Manage application incident communications between business and customers.-Improved business process, automated notification data entry resulted in reduced communication errors and timelier status reporting.

Urbana-Champaign, Illinois Area

Used front end web development skills to refactor desktop based military e-learning modules for mobile viewing compatibility.Repeat contract work totaling 12 months while in school full time

Spearheaded preventative and corrective maintenance operations on F-16 ‘Fighting Falcon’ aircraft to ensure mission readiness. -Collaborate with cross-functional teams to optimize aircraft configurations and lead pre/post flight inspections-Conduct daily pilot interviews to document, troubleshoot, and resolve any issues-Upheld stringent standards in aircraft maintenance, contributing to the safety and performance of military equipment-Implemented efficiency-enhancing practices out of passion to increase workflow efficiency and streamline operations. Analyzed tool check-in/check-out data to determine most commonly used tools per shift. Created kits of most common tool combinations, increasing efficiency during shift changes in 24 hour operations-Showcased adaptability and resilience in high-pressure, fast-paced environments across numerous overseas tours

Bachelor'S Degree, Information Systems Technology

Associate Of Arts And Sciences - Aas, Network And System Administration