Jared Christiansen Email & Phone Number

Minneapolis, Minnesota, United States

• Motivate, inspire, and coach team up to 140 flight attendants, to meet and exceed performance standards, with nine flight attendants promoted to Purser or working in special assignment roles.• Orchestrated Delta’s presence in Twin Cities Pride parade in 2022 and 2023, with up to 70 volunteers and $9,000 budget, and adapted to safety policies by inventing and hand-building a permanent float.• Supported cross-divisional retirement celebration for 2,000 retirees and their guests in 2022,… Show more • Motivate, inspire, and coach team up to 140 flight attendants, to meet and exceed performance standards, with nine flight attendants promoted to Purser or working in special assignment roles.• Orchestrated Delta’s presence in Twin Cities Pride parade in 2022 and 2023, with up to 70 volunteers and $9,000 budget, and adapted to safety policies by inventing and hand-building a permanent float.• Supported cross-divisional retirement celebration for 2,000 retirees and their guests in 2022, with team of two support coordinators and two Base Managers planning food and beverage presence.• Analyze and amend flight delay coding daily for accuracy and communicate weekly with Field Service Managers across bases to hold their late-arriving flight attendants accountable.• Collaborate with team of Field Service Managers and Base Managers to facilitate flight attendant participation in base DE&I activities, holidays, and other ad-hoc engagement events. • Enforce SkyPro equipment performance development guidelines, communicating with Field Service Managers any flight attendant infractions and updating system tracking when follow-up is complete. Show less

Minneapolis, Minnesota

• Performed In-Flight safety duties and provided excellent hospitality adhering to expected standards of performance, resulting in on-time departures and high personal customer satisfaction NPS. • Mentored and assisted newly graduated flight attendants transitioning and adjusting to new role and base, while serving in New-Hire Mentor special assignment role in 2021 to 2022. • Monitored, guided, and evaluated flight attendant trainees, throughout varying phases of flight, while serving… Show more • Performed In-Flight safety duties and provided excellent hospitality adhering to expected standards of performance, resulting in on-time departures and high personal customer satisfaction NPS. • Mentored and assisted newly graduated flight attendants transitioning and adjusting to new role and base, while serving in New-Hire Mentor special assignment role in 2021 to 2022. • Monitored, guided, and evaluated flight attendant trainees, throughout varying phases of flight, while serving in Operations Evaluator special assignment role in 2020. • Performed up to 24 daily flight catering audits to track catering failures and educated flight attendants on catering aspects, while partnering with LSG Sky Chef in a temporary duty assignment in 2020. Show less

Bloomington, Mn

• Coached sales associates in positive customer service methods, to increase shoes and accessories sales, assisting store reach 2017’s first place in district. • Facilitated a warm and welcoming aura for customers, allowing store to continually meet six out of eight metrics and reduce theft one percent in 2016 compared to 2015. • Protected staffing operations of other store locations, by covering shifts when others had conflicts.

Savage, Mn

• Canvassed an area of approximately 40,000 people by means of door-knocking, Facebook advertising, and targeted mailings, while actively listening to voters' concerns.• Facilitated communication with local leaders, labor organizations, and non-profit organizations.• Received the Democratic-Farmer-Labor endorsement during the Senate District 56A convention.• Created connections with high-level Minnesota state leaders including Lt. Governor Tina Smith, State Auditor Rebecca Otto, and… Show more • Canvassed an area of approximately 40,000 people by means of door-knocking, Facebook advertising, and targeted mailings, while actively listening to voters' concerns.• Facilitated communication with local leaders, labor organizations, and non-profit organizations.• Received the Democratic-Farmer-Labor endorsement during the Senate District 56A convention.• Created connections with high-level Minnesota state leaders including Lt. Governor Tina Smith, State Auditor Rebecca Otto, and State House Deputy Minority Leader Erin Murphy Show less

Minneapolis, Mn

• Assigned pilots and flight attendants to flights contingent on Federal Aviation Regulations and union contracts. • Communicated with In-Flight and Flight Operations departments regarding crew member activities and performance requiring leadership follow-up. • Coordinated effectively with other schedulers ensuring optimized flight crew staffing, leading to 103 days of zero flight cancellations in 2015.

Bloomington, Mn

Burnsville, Mn

Minneapolis, Minnesota

• Performed In-Flight safety duties and provided excellent hospitality adhering to expected standards of performance.• Demonstrated Compass Airlines’ core values with integrity, enthusiasm, professionalism, and a customer-first attitude, with passenger and crew interactions, while striving for operational excellence. • Selected for recruiting team and represented flight attendant group in volunteer forum to increase employee morale through diverse solutions.

Red Wing, Mn

• Counselled employees through verbal and written mediums if policies and procedures were infracted and wrote crew member performance reviews.• Facilitated new-hire employee orientation and recorded their information into company systems. • Oversaw food and employee safety laws and regulations and implemented quick changes to actions if not met.• Analyzed store product counts ordering product from warehouse when required, and reduced food and labor costs through daily and hourly… Show more • Counselled employees through verbal and written mediums if policies and procedures were infracted and wrote crew member performance reviews.• Facilitated new-hire employee orientation and recorded their information into company systems. • Oversaw food and employee safety laws and regulations and implemented quick changes to actions if not met.• Analyzed store product counts ordering product from warehouse when required, and reduced food and labor costs through daily and hourly monitoring. Show less

Master Of Science - Ms, Managment

Emphasis: Strategic Innovation and Change Management

Bachelor Of Science - Bs, Management

Associate Of Arts (A.A.), General Studies

Activities and Societies: Phi Theta Kappa member for high GPA