Led configuration and management of learning technologies for a 5000+ employee company, ensuring optimal user experiences and system integrationsDeveloped and delivered innovative online learning experiences for global sales, customer success, and technical solutions teams, maintaining high standards for learning contentCollaborated with cross-functional stakeholders and SMEs to develop high-quality training within the existing Learning Management System (LMS)Created analytics dashboards using Tableau and Metabase to continuously evaluate and improve learning program effectivenessEducated course creators about key platform capabilities, fostering their understanding and utilization of available tools and resources

Established global training calendar, integrating key workshops, compliance training, and e-Learning resources for hybrid work environmentPartnered with HRBP team and business stakeholders to identify development gaps and build immediate and long-term learning solutionsFacilitated training sessions and management workshops across global officesEvaluated and improved training offerings based on key analytics, feedback, and business resultsPlayed active role in performance management and career pathing processes

Served as Product Owner for "Indeed Learn" proprietary LMS, overseeing feature roadmap, development, and deployment to 10k+ internal usersManaged suite of Employee Development platforms and content creation tools, ensuring full capability and compatibilityPartnered with stakeholders, developers, and various GMs to conduct user research, gather requirements, and create modern digital learning experiencesManaged roll-out of new Employee Development platforms and tools, partnering with training teams across the organizationSupported development of global strategy for optimizing learning processes and workflows

Acted as product manager for customized LMS platform serving 10k+ global employeesCoordinated with Employee Development team and key stakeholders to gather system requirements, determine functional needs, and support achievement of desired learning outcomesManaged vendor relationships for instructional technology solutions to enhance use of learning systemsSupervised Learning Technology team members, managing workload and supporting professional development

Supported training needs across departments, managing LMS roles, curricula, content, and reportingActed as first point of contact for technical support, investigating issues and designing solutionsProvided LMS training to administrators and maintained self-service wiki and associated resources

Managed cloud-based LMS for 1,800+ employees, developing workflow models to support various HR activitiesCreated and maintained KPI Dashboard for HR Department metrics and Succession Planning DashboardCollaborated on HR project plans for transformation and ERP deployment, adhering to project governanceDeveloped and delivered end-user training for SharePoint and Office 365 platformsCreated governance and compliance structure for SharePoint and Yammer usage with Global Change Management team