Jared Crawford Email & Phone Number

Falls Church, Va, Us

• Provide technical leadership for team of analysts, overseeing infrastructure operations and maintenance as well as customer support for collaboration applications used by thousands of users in support of large aerospace programs• Develop and periodically test disaster recover plans, ensuring that recover point objectives (RPO) and recover time objectives (RTO) can be met• Lead and assist with Enterprise IT upgrade and harmonization projects

Falls Church, Va, Us

• Sponsored by the Corporate CIO, this program rotated high potential employees through 6-month assignments around the company, focusing on growth and leadership preparation through immersion into high visibility, fast paced projects and assignments• Managed Enterprise IT standardization projects• Assisted the IT Business Management Director with the financial analysis and control of the Electronics Systems sector• Led process improvement projects for the IT Program Management Office of the Space Technology sector

Falls Church, Va, Us

• Performed database conversions, wrote SQL scripts, and provided custom reports to meet user requests as backup DBA for large Oracle database with multiple front-end security applicationsDocumented system requirements, system design, verification & validation procedures, and performed functional testing of COTS access control and alarm monitoring software in preparation for installation in a large, campus-style environment with complex security requirements

Falls Church, Va, Us

• Tested internally developed security software products for functionality and adherence to design specifications, while looking for system and process improvement opportunities• Created custom database reports and queries for Oracle and SQL Server databases using TOAD, Crystal Reports, and Microsoft Access

Burbank, Ca, Us

• Started as a college job, but made dozens of lifelong connections and learned valuable skills such as customer service, patience, anticipation, and flexibility through a variety of advanced positions• Streamlined receiving and inventory control processes by automating routine tasks for Disneyland Outdoor Vending, the largest foods department in the Disneyland Resort with over $1M in weekly peak-season revenue• Trained veteran employees on advanced positions within the department

• Tested internet utility software products on all versions of Windows• Acted as the primary technical support point of contact, resolving issues by email and telephone, and escalating issues to the development team as necessary• Worked closely with software developers to suggest changes based on personal testing as well as customer feedback

Certificate, Project Management

Bachelor Of Science (Bs), Computer Science