At Lantern (a John Mashall Media company), I helped create a new museum focused division for an established multimedia production company. Responsibilities range from all project budgets and financials, sales and marketing, executive production of creative projects, hardware installation, and on-going client support.I established and continue to nurture strategic partnerships with other production and technology organizations, as well as, chose and oversee Lantern staff and key vendor relationships. Internally I work with the established production team to adapt to the specifics of museum project work, including introducing best practices for multi-lingual productions. I oversaw the creation of marketing materials including the company's website, print collateral, newsletters, and social media platforms.Working with prospects and clients, I oversee business development, production and operations project management, hardware support, and on-site installation and training. Clients include the Philadelphia Museum of Art, the Alamo, Niagara Parks, the Naples Botanical Garden, the Denver Art Museum, the Philadelphia Flower Show, the Peabody Essex Museum, the Hotel Del Coronado, Museum Hack. Our productions can also be heard through partnerships at the Museum of Modern Art, the Solomon R. Guggenheim Museum, the Whitney Museum of American Art, the Dali Museum, Club Med, and the Freer & Sackler Galleries at the Smithsonian Institute.

I helped cultural institutions and businesses alike communicate with their multilingual customers via translation and interpreting services. Working closely with my clients to understand their needs and provide them with customized solutions, ranging from the translation and layout of print materials to the localization of websites and apps. I oversaw the progress of each job and collaborate with the production team to ensure the final deliverables meet my clients’ requirements and adhere to the highest quality standards. In less than a year, I increased Eriksen Translations' projects within the museum world by 271% and within the greater arts and cultural community by 510%. I lead Eriksen's support of such globally known institutions as the Metropolitan Museum of Art, the Solomon R. Guggenheim Museum and Foundation, the Getty, MoMA, SFMOMA, the Smithsonian Institute, Lincoln Center for the Performing Arts, and the Museum of Fine Arts, Boston.

Responsible for the installation, operations, technical support, and financials of all projects in North and South America. Oversaw a team of 4 Client Service Managers, 8 Regional Technicians, and hundreds of permanent and temporary site operations staff. Successfully exceeded department annual revenue goal by 10% with a total revenue of $15 million.I was responsible either directly or indirectly for the day to day and big picture relationships with some of the nations largest museums, historic sites, and attractions, including, but not limited to, the Metropolitan Museum of Art, the Preservation Society of Newport County, the Whitney Museum of American Art, MoMA, MFA, Houston, the Sixth Floor Museum at Dealey Plaza, U.S.S. Arizona Memorial Museum, the Fine Arts Museums of San Francisco, Alcatraz, Golden Gate Bridge, the Solomon R. Guggenheim Museum, Graceland, and the Statue of Liberty and Ellis Island.I personally oversaw the installation and client management of the largest equipment sale in company history at the Empire State Building Observatory and the largest universal audio tour operation at the Statue of Liberty/Ellis Island with a 9,000 player and 75 member staffed installation.

Oversaw the client relationship and day to day operations at a number of key clients including the Museum of Modern Art (MoMA). Oversaw the staffing, operation and roll out of a 2,000+ multimedia player and production installation for the MoMA MoMAAudio+ program.

Oversaw all American site operations including, but not limited to, staffed sites like the Museum of Modern Art (MoMA), The Art Institute of Chicago, the San Francisco Museum of Modern Art, the Frick Collection, the United Nations, the United States Capitol Visitor Center, the Adirondack Museum, the Galveston Historical Foundation and the National Gallery of Art. Oversaw client relationships for new and perspective clients throughout parts of the United States. Clients include the Philadelphia Museum of Art, the WIlliam J. Clinton Presidential Library and Museum, the National World War I Museum, the Mashatucket Pequot Museum and Research Center, the Kimbell Museum of Art, the Knoxville Museum of Art, and Washington Pavilion.Create budgets, proposals and negotiate contracts for new business.Prepare and present presentations for clients and potential clients.Represent the company at industry events and trade shows.Hired, trained, and supervised salaried and hourly management and staff to handle operations within client sites.Reviewed and updated operational best practices including creating a new on-site manual for staff.

Webline Designs is a full service web design and development studio located in Long Island City. Webline has been servicing clients in the greater NYC area for over fourteen years. Responsibilities included growing the client list through networking, representing the company at trade shows, and through referals. Wrote proposals for perspective clients and followed up on leads. Worked with Webline's President on developing and launching the first Social Media package for the company.

Handled established client relations with over twenty-five museums and institutions including, the Guggenheim Museum, the Museum of Fine Arts, Boston, the Saint Louis Art Museum, the Philadelphia Museum of Art, the High Museum of Art, the Capitol Visitor Center, and the Preservation Society of Newport County.Created proposals, budgets, contracts, and operational plans for all new projects.Created, recruited for, trained and supervised two salaried positions in the Operations Department, as well as, many temporary staff members.Oversaw the promotion, operations, and financials of all projects.Ensured that both Antenna Audio and the client followed through with all contractual duties.Indentified potential prospects and secured new clients.Maintained a nearly 100% retention rate of clients and surpassed every sales goal.

Managed client relationships for museums and cultural attractions. Oversaw all operations for audio tour projects including marketing, operation set up, staffing, budgeting, finances, and reporting. Was responsible for on-selling to existing client list which included securing renewal of contracts, as well as, increasing the size of the relationships.

Oversaw the operation of a $2 million audio tour site.Hired, trained and supervised staff of 25.Produced financial and statistical reports.Created and implemented incentive based bonus plans.Assisted in the design of the audio tour distribution areas.Worked with the museum in marketing the audio tours.

Processed unopened collections in the Library's collection including that of Ambassador Joseph Kennedy.Conducted research for government agencies and scholars.

Assisted in the processing and maintenance of the libraries archives and special collections including the processing of the Silvio O. Conte Congressional Papers.

Oversaw the day to day operations of the Games and Merchandise department for a seasonal amusement park.Was responsible for training and supervising a staff of roughly 50 employees.Handled daily reconciliation of all ongoing income sources for the park and prepared daily bank deposits.