♦ Grew eCommerce sales 373% (47.49% CAGR) with program/territory expansion and Search Engine Marketing♦ Increased eCommerce net income 326% (61.63% CAGR) by addressing personnel costs and operating expenses♦ Matured development costs 96% (18.36% CAGR) while reducing the net personnel cost footprint 9.7%♦ Designed margin controls to ensure profitability of free freight program to compete with WEBstaurant Plus♦ Served 12 resources across 3 teams (2018) and supported department growth to 21 resources across 5 teams (2021), while facilitating 4 internal transfers♦ Implemented and championed the Entrepreneurial Operating System in TRS alongside 5 senior leaders♦ Led the creation and delivery of weekly KPI’s to company leadership via SQL analytics across 65 metrics♦ Streamlined development and operational processes by integrating with centralized teams and tools♦ Ensured store calls were routed to CS softphones during COVID pandemic, preventing furloughs of personnel♦ Represented Clark Associates Corporate Partnership on Shippensburg University Supply Chain Advisory Board♦ Recruited new hires and interns, funneling them to the appropriate division within Clark Associates♦ Identified as a Top 100 senior leader within Clark Associates, to attend yearly leadership summit with executives

♦ Reported to (and hired by) president of TRS♦ Repaired technical relationships across the organization while using DiSC and EQ♦ TRS Product Owner (Sales/Operations/Marketing/Finance) across Clark Associates and WEBstaurant♦ Served 5 IT development resources across 2 teams♦ Promoted within first 8 months to oversee and optimize IT, CS, Logistics, eCommerce while advancing TRS tech

♦ Led a 6-person team overseeing CA Clarity PPM (PMO ERP) through 4 ownership changes in 4 years♦ Delivered $4M PMO process/tool enhancement project with external consultants selected through RFP process♦ Developed 500+ Oracle scripts and 50+ Cognos reports spanning 1,000+ tables, 2 databases, and 8 regions♦ Owned the CA Clarity strategic roadmap, prioritizing and building out the most needed features across 3 PMO’s♦ Supported PMO portfolio/program/project managers with CA Clarity documentation, training, and SQL reporting♦ Collaborated on ETL, data modeling, governance, analytics, and all PMLC/SDLC phases♦ Cultivated relationships across infrastructure, security, delivery, finance, procurement, and HR

♦ Drove business/maintenance/audit/B2B processes through Oracle development and reporting♦ Administered 450 tables, 45 triggers, 150 procedures, 2.5M daily ETL rows, across multiple databases♦ Configured and maintained Highmark’s front end HIPAA validation software (Tibco InStream)

♦ Developed/maintained ad hoc SQL queries and over 50 Cognos reports across 8 regions♦ Oracle developer/modeler for Real Time Transaction Monitoring (RTTM) application

♦ Managed small to medium sized work efforts and reports from inception to implementation