Jared Grover

Jared Grover Email and Phone Number

Technical Account Manager at IT Group NW @ IT Group NW, LLC
tigard, oregon, united states
Jared Grover's Location
Portland, Oregon, United States, United States
Jared Grover's Contact Details

Jared Grover personal email

n/a

Jared Grover phone numbers

About Jared Grover

Accomplished Account Manager with an impressive track record of over two decades in the industry, with a primary focus on healthcare IT for the past 17 years. Holds a Bachelor of Science Degree. Demonstrates exceptional skills in account management and sales consulting, coupled with a profound understanding of technical client management and customer environment analysis. Possesses a keen aptitude for analytical thinking, problem-solving, decision-making, and proficient writing abilities—a proactive individual with an unwavering determination to see tasks through to completion.Highly adept at managing customer issues and fostering long-lasting relationships.

Jared Grover's Current Company Details
IT Group NW, LLC

It Group Nw, Llc

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Technical Account Manager at IT Group NW
tigard, oregon, united states
Website:
itgroupnw.com
Employees:
9
Jared Grover Work Experience Details
  • It Group Nw, Llc
    Technical Account Manager
    It Group Nw, Llc Apr 2023 - Present
    Tigard, Oregon, United States
    View
  • Quatris Healthco
    Clinical Application Support Manager
    Quatris Healthco Feb 2008 - Feb 2023
    Portland, Oregon Area
    • Handled customer escalations and served as an account manager for customers to ensure happiness and that all support issues were resolved.• Managed a medium-sized team. • Wrote and delivered annual performance reviews for all team members, including annual performance and KPI goals.• Wrote, reviewed, and maintained knowledge-base articles on a customer-facing knowledge-base website.• Managed software downloads for customer-facing knowledgebase website.• Report on quarterly KPI goals for each member of my team.• Mentor and develop team members on technical topics germane to Quatris Healthco’s goals.• Act as tier 3 escalation on support and upgrade failure calls when needed.• Perform customer upgrades when needed.• Liaison with vendors on software development plans for future releases.
    View
  • Kryptiq Corporation
    Senior Customer Support Engineer
    Kryptiq Corporation Aug 2004 - Jan 2008
    Hillsboro, Oregon
    Software Implementation and training of Document Management and Secure Messaging Patient Portal products.Author customer-facing knowledgebase articles.Work customer support cases.
  • Harland Financial Solutions
    Technical Support Engineer Ii
    Harland Financial Solutions Apr 2003 - Jul 2004
    Portland, Oregon
    Author customer-facing knowledgebase articles.Work customer support cases.
    View
  • Medicalogic
    Technical Marketing Engineer
    Medicalogic Feb 2000 - Jun 2002
    Hillsboro, Oregon
    Managed trade show network of Windows servers and laptops to provide software demonstrations to prospective customers.Set up and maintained Logician EMR Servers for tradeshow demonstrations.Set up and maintained 30 Windows laptops for tradeshow demonstrations.Set up and maintained mobile pocket devices.Set up and configure mobile internet solutions for mobile windows networks.Provide software demonstrations to prospective customers on MedicaLogic Software.Provided technical support for MedicaLogic employees who were having technical issues with MedicaLogic laptops.
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  • Cfi Proservices Inc
    Interface Product Manager
    Cfi Proservices Inc Jan 1997 - Feb 2000
    Developed, implemented, and supported interface between CFI Proservices software and M&I Bank mainframe.Traveled extensively for implementation and training of interface software.
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Jared Grover Skills

Healthcare Information Technology Emr Hl7 System Administration Ehr Troubleshooting Sql Databases Microsoft Sql Server Account Management Customer Service Leadership Management Process Improvement Centricity Software Development Network Administration Hl7 Standards Electronic Medical Record

Jared Grover Education Details

  • Portland State University Mark O. Hatfield School Of Government
    Portland State University Mark O. Hatfield School Of Government
    Criminal Justice And Sociology
  • Montreat College
    Montreat College
    Business
    View
  • Chantilly High School
    Chantilly High School

Frequently Asked Questions about Jared Grover

What company does Jared Grover work for?

Jared Grover works for It Group Nw, Llc

What is Jared Grover's role at the current company?

Jared Grover's current role is Technical Account Manager at IT Group NW.

What is Jared Grover's email address?

Jared Grover's email address is ja****@****ois.com

What is Jared Grover's direct phone number?

Jared Grover's direct phone number is +150361*****

What schools did Jared Grover attend?

Jared Grover attended Portland State University Mark O. Hatfield School Of Government, Montreat College, Chantilly High School.

What are some of Jared Grover's interests?

Jared Grover has interest in Oregon Ducks Football.

What skills is Jared Grover known for?

Jared Grover has skills like Healthcare Information Technology, Emr, Hl7, System Administration, Ehr, Troubleshooting, Sql, Databases, Microsoft Sql Server, Account Management, Customer Service, Leadership.

Who are Jared Grover's colleagues?

Jared Grover's colleagues are Stephen Hammond, Ash Hills, Jeremy Ball, Nicholas Hammond, Seth Ferris, Robert Clark, Matt Petersen.

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