Leading a product and UX transformation to increase market share• Manage the SaaS portfolio of products at Insidesales.com (i.e. everything that makes money)• Drive executive alignment around current and future product vision and strategy• Responsible to drive product revenue targets through influence and product-market fit• Lead the product mgmt. and UX teams and processes, which led to overhauling our core products• Develop and publish external-facing thematic and capability roadmaps• Translate external roadmaps to internal-facing feature roadmaps and user story backlogs

Led the expansion of our product suite to increase market share• Increased average selling price of licenses by 87% though rapidly expanding our product portfolio and changing our pricing strategy• Launched A.I. for salespeople, helping them sell 23% more and connect to 27% more prospects• Launched gamification for salespeople leading to increased productivity of 38%• Led the acquisition and integration of iHance.inc into our product portfolio

Focused on the “enterprise-i-fication” of Insidesales.com products • Revamped our inbound call routing product to reduce user friction and cutting customer wait times in half• Added advanced user management to account for thousands of users in a single instance of our product.• Added advanced permissions to comply with regulatory and customer infosec guidelines• Drove next generation UI/UX of current and future products• Refined the process for product releases and release notes communication

Built the product management discipline at Insidesales.com in order to deliver on long-term product strategy• Started by saying no to every paid enhancement request • Developed a concise strategy and framework for building new capabilities • Hired product management, UX and product documentation team members• Built a process around requirements gathering, documentation and user story development

Audio Video Solutions focuses on smart home systems design, integration and deployment. As the Director of Technology, I selected and designed integration systems to meet client requirements. I also oversaw many of the projects I designed all the way to deployment. By late 2006 I had taken the average project size at Audio Video Solution from approximately $40K to $150K and beyond. The work was custom on each project, which meant there was never a dull moment and always had me engaged in pushing the technological limits of what was possible.

SalesTeamAutomation.com launched as a cloud-based sales force management platform in 2004. As the co-founder over business development, I was responsible for securing the company’s first customers. The company successfully made it through its launch year with a growing customer base and several hundred users. My Take: One of the most rewarding (a.k.a. hardest) things I have ever done.