Jared John Mitchell Email & Phone Number

Bangalore

Chennai

• Effectively resolving scenarios pertaining to denials, correspondence and transactions of high priority accounts to further maximize revenue. • Enhancing case management efficiency through active collaboration with multiple teams both onshore and offshore representatives. • Demonstrating exceptional multitas­ing abilities across several applications while consistently delivering a quality output of 97%. • Navigating complex medical diagnoses with their corresponding… Show more • Effectively resolving scenarios pertaining to denials, correspondence and transactions of high priority accounts to further maximize revenue. • Enhancing case management efficiency through active collaboration with multiple teams both onshore and offshore representatives. • Demonstrating exceptional multitas­ing abilities across several applications while consistently delivering a quality output of 97%. • Navigating complex medical diagnoses with their corresponding finance terminology to ensure precise communication and resolution of cases, staying updated with industry trends. Show less

• Created a performance management system that identified and addressed skill gaps, resulting in a 25% increase in team efficiency. • Spearheaded influencer relations as the key point of contact between high-profile influencers and establishing and nurturing strong relationships.• Collaborated closely with influencers to strategize and optimize content creation, ensuring it aligned with the brand's positioning and resonated with the target audience.

• Provided solutions-oriented customer service over the phone, resolving 95% of customer inquiries on the first call.• Collaborated with cross-functional teams to identify and resolve customer issues, resulting in an improvement in customer retention.• Provided personalized customer service, proactively addressing client needs and building positive relationships

Chennai, Tamil Nadu, India

• Leveraged in-depth product knowledge to educate customers on the features, benefits, and functionalities of mobiles, home security systems, TVs, and Wi-Fi services.• Consistently achieved or exceeded sales targets through proactive prospecting, lead generation, and effective closing techniques• Stayed up-to-date with the latest industry trends, technological advancements, and competitive landscape to offer informed product recommendations.